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Nidal Abu Khalaf, Director of IT (Technical Services)

Nidal Abu Khalaf

Director of IT (Technical Services)·Amlak Holdings

Qatar

Bachelor's degree, Computer Information Systems

Work experience

Total years of experience: 18 years, 8 months

Director of IT (Technical Services)

June 2022 - Present

Amlak Holdings

Doha, Qatar

June 2022 - Present

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 Oversaw technical development and technical projects in a manner which fit with the overall company plans and
goals.
 Completed projects which led to improve process in low cost.
 Implemented innovative technologies and made recommendations to improve all over processes.
 Established communication between different departments which affected positively on business delivery and
cost.
 Ensured efficiency, effectiveness, and viability of all processes.
 Created Business Strategies and proposed implementation methods.
 Prepared Business Plans, Budgets and Schedules.
 Overseed Departments Overall Performance.
 Conducted Departments Managers Performance Review.
 Resolved Conflicts with teams and provided solutions.
 Conduct the technical evaluation for all IT projects and ensure the compatibility and integration of each project.
 Supervise and follow-up on projects, develop proper execution plans and programs and adhere to all
standards of quality and sustainability.

Company industry:
Facilities & Property Management
Job role:
Management

Director of Information Technology

June 2022 - Present

AMLAK Holding / Qatar Foundation

Doha, Qatar

June 2022 - Present

Lead the Information technology vision, strategy, and operations for multiple AMLAK-managed entities,
including QNCC, Education City Golf Club, and West Bay Tower 44.
Overseeing infrastructure, cybersecurity, enterprise applications, and governance while driving innovation
and operational maturity.
Key Leadership Contributions
• Developed and executed an enterprise-wide IT strategy aligned with AMLAK objectives, strengthening
governance, security, and business continuity.
• Led end-to-end delivery of large-scale digital programs.
• Established standards for cloud-native platforms, ERP, CRM, and workplace tools.
• Led the adoption of emerging technologies including AI, IoT, to enable smart infrastructure and
operational intelligence.
• Communicated complex technical concepts in clear business terms to support strategic decisions.
• Aligned IT investments with organizational priorities, evaluated ROI, and optimized budgets.
• Led vendor evaluation, RFPs, contract negotiations, and SLA governance for outsourced technology
providers.
• Designed and enforced hardware/software standards, DR plans, and data retention policies across the
organization.
• Directed all infrastructure operations including servers, networks, virtualization, storage, and enterprise
systems.
• Conducted risk assessments across hardware, software, network, and data systems; implemented
mitigation plans.
• Introduced structured performance monitoring for uptime, system reliability, and incident response.
• Implemented backup and recovery mechanisms, enhancing resilience and regulatory compliance.
• Managed IT budgets, cost optimization efforts, and capacity planning for future growth.
• Built, mentored, and developed a high-performing IT team with strong operational and strategic
capabilities.
• Conducted risk assessments, compliance audits, and implemented threat detection and disaster
recovery strategies.
• Established governance structures, KPIs, and accountability frameworks to ensure continuous service
improvement.

Company industry:
Hospitality & Accomodation
Job role:
Information Technology

Venue Technology Manager

May 2021 - June 2022

Al Thumama Stadium (Supreme Committee for Delivery & Legacy / Intaleq)

Doha, Qatar

May 2021 - June 2022

Oversaw all ICT systems and operational readiness for a FIFA-compliant venue hosting global events (FIFA
World Cup, Arab Cup, Emir Cup). Managed large-scale technical operations, vendor coordination, and
infrastructure reliability.

Company industry:
IT Services
Job role:
Information Technology

IT Manager

May 2018 - January 2021

Qatar Foundation – Education City Golf Club

Doha, Qatar

May 2018 - January 2021

Built the organizations entire IT ecosystem from scratch, establishing infrastructure, governance
frameworks, applications, and operational systems to support daily operations and international sporting
events.

Company industry:
Facilities & Property Management
Job role:
Management

Senior IT Engineer / IT Engineer

July 2007 - April 2018

Turner Construction International

Doha, Qatar

July 2007 - April 2018

• Built and maintained multi-site ICT infrastructures supporting 100-500+ end users.
• Managed servers, databases, networks, virtualization, storage, backups, and user environments.
• Implemented security policies, GPOs, access controls, and data protection procedures.
• Coordinated with contractors, consultants, and executive teams for technology deployment.
• Provided hands-on system administration, troubleshooting, performance tuning, and incident response.
• Ensured continuity of operations, uptime, and technical support across mission-critical environments.

Company industry:
Construction & Building
Job role:
Engineering

Education

University Of Jordan

June 2006

June 2006

Bachelor's degree, Computer Information Systems

Jordan

GPA (point): 3 out of 4

GPA (point): 3 out of 4

bachelor of science in computer information systems

Skills

Cisco IOS
Expert
Cisco IOS
Expert
Windows Server
Expert
Windows Server
Expert
VMware ESX
Expert
VMware ESX
Expert
Backup Exec
Expert
Backup Exec
Expert
Symantec Endpoint Protection
Expert
Symantec Endpoint Protection
Expert
CONSTRUCTION
Expert
CONSTRUCTION
Expert
INFRASTRUCTURE
Expert
INFRASTRUCTURE
Expert
BUSINESS REQUIREMENTS
Expert
BUSINESS REQUIREMENTS
Expert
BOOST (C++ LIBRARIES)
Expert
BOOST (C++ LIBRARIES)
Expert
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
HOSTING
Expert
HOSTING
Expert
PLANNING
Expert
PLANNING
Expert
BUSINESS STRATEGIES
Expert
BUSINESS STRATEGIES
Expert
SOFTWARE DEVELOPMENT
Expert
SOFTWARE DEVELOPMENT
Expert
BUSINESS OBJECTIVES
Intermediate
BUSINESS OBJECTIVES
Intermediate
COMPOSITE STRUCTURES
Intermediate
COMPOSITE STRUCTURES
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
ENTERPRISE APPLICATION SOFTWARE
Intermediate
ENTERPRISE APPLICATION SOFTWARE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
RISK GOVERNANCE
Intermediate
RISK GOVERNANCE
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate
Symantec Endpoint Protection
Expert
Symantec Endpoint Protection
Expert
Backup Exec
Expert
Backup Exec
Expert
VMware ESX
Expert
VMware ESX
Expert
Windows Server
Expert
Windows Server
Expert
Cisco IOS
Expert
Cisco IOS
Expert

Languages

English

Expert

Arabic

Expert

Training and Certifications

Certifications
Service Management
Cisco Certified Network Associate
Cisco Certified Network Professional
CCNP

Hobbies and interests

Swimming