Nidal Qatanani

Managed over 80 new client relations that includes Government, BFSI and Oil
& Gas, through cold calling and methods of lead generation.
● Identified and resolved customer pain points through analysis of customer
feedback and competitor research; improved customer satisfaction by 60%.
● Improved up-selling methods and cross-sell opportunities, which increases
the average order size by 75% in the first year

Created and implemented new sales strategies that boosted annual growth
by 50% of the company.
● Improved Q1 and Q2 2021 profitability through innovative marketing
techniques and aggressive campaigns.
● Designed and executed a customer success strategy that included
personalized success plans tailored to each client's unique needs; resulted in
a 30% increase in customer referrals and a 10% climb in upsell opportunities.

Spearheaded the Security Analytics & Secure Infrastructure BU, leading a
team to improve the company's security posture; gained revenue by 127% by
implementing new products and services, and expanding into new markets.
● Implemented targeted marketing campaigns that resulted in a 25% increase
in lead generation; closed 10 new deals in the first quarter.
● Conducted workload assessments for the channel partners and devised new
training processes that led to a 40% increase in revenue.
● Identified and targeted new in-region partners, Recruit, train, and onboard
new partners.
● Developed, maintained, and strengthened business relationships with
assigned partners.
● Recruited and built relationships with strategic resellers and maintained a
high growth business.