food and beverage supervisor
The Venue
Total years of experience :4 years, 9 Months
• Directed and supervised staff members engaged in daily operations. Assigned posts and designated duties and side task.
• Handling and managing employees overseeing operation and generating financial reports.
• Preparing duty schedule according to the operations and occupancy.
• Conducting Employees Trainings Daily & monthly and Handling Payroll (OASYS).
• Making sure all the team members follow hotel policies and procedures.
• Outlet Promoting and Marketing and Preparing Monthly Restaurant Promotions.
• Resolved guest concerns and complaints in order to maintain a positive atmosphere.
• Preparing and Presenting Sales & Revenue reports daily and monthly.
• Focus on the Team member performance during the operations and one and one meeting with low performance team members and evaluations team member’s monthly performance reports.
• Setting up goals for achieving the daily Upselling items.
• Leadership skills & Problem solving and handling the restaurant during the Outlet manager absence.
• Setting up goals for achieving the monthly Budget & Targets.
• Preparing Requisitions for par stock. Via Birch street or Material Control.
• Provided excellent customer service.
• Always greet and welcome guests promptly in a warm and friendly manner.
• Monitoring & ensuring F&B service operation are running smoothly.
• Take an active role in coaching and developing junior staff.
• Conducts monthly inventory checks on all operating equipment and supplies.
• Look for ways to control the cost by reducing spoilage, Breakage and Theft.
• Check products for quality and correct any problem.
• Making daily, weekly, and monthly sales report.
• Train new and existing employees on full food and beverage offerings.
• Work with fellow staff and managers to ensure that the restaurant achieves on full potential.
• Any other duties related to food and beverage service assigned by the restaurant manager.
• Taking reservations and assist the guest with table reservations.