Manager
Cox & Kings
Total years of experience :11 years, 2 Months
Worked on core supplier integrations for CNK's new booking engine across major travel products like Air, Accommodation, Transport(Rentals & Transfers), Holidays, Sightseeing, Cruises, Tickets, etc., which include integrations with major players of the travel industry.
Responsible for the complete development lifecycle involving analysis, design, development and testing of individual integrations for all aforementioned travel products.
Planned and executed certification of all supplier integrations while liaising with the supplier technical and business teams.
Designed & developed Client APIs for Search to Book functionality and integrated with over 10 API clients for CNK & Ezeego1.
Worked on building a customized standard messaging format for all internal API integrations using OTA 2015B message format.
Worked on a mapping solution for all travel products while standardizing the static content as per the product blueprints.
Tracking & monitoring the supplier integration progress across all products to meet overall project timelines and present the weekly status to the management.
Leading and managing a team of 20+ members for the delivery of end to end Supplier Integrations.
Managed production support for the live clients & suppliers, including high priority change requests & production issues.
Leading a team of 6 members to develop new features involving changes in the employment portal for implementation of HTML5.
Change request management & implementation of critical business functions involving tight deadlines
Supporting the live application by resolving any issues raised by the customer.
Documentation including SRS, Test cases, User Manual, Testing manual, Recovery manual and Deployment manual.
Driving the developments for flights module including seamless integrations with GDSs like Galileo, domestic and international airlines including Spicejet, Indigo, AirAsia, Jetstar and Virgin Australia, and international consolidators like ElsyArres.
To plan, assist and monitor the developments done for other products like hotels and buses including suppliers like Desiya and Abhibus.
Ensuring timely version upgrades for each of the new and existing integrations.
Carry out complete implementations for business requirements other than integrations, for eg., enhancing the existing pricing modules, settlement modules, operator modules, and call center modules.
Have successfully achieved carried out implementations involving complex architecture, multiple applications, and multiple vendors with minimum turn around time and a defect density not more than 10% for all the deliverables.
Requirement gathering through extensive analysis based on interactions with customer and suppliers, while ensuring the best feasible solutions, and documenting all the critical details with customer approval.
Planning and managing the deliveries based on optimal resource utilization, definite timelines and delivery priorities.
Developing independent operator modules for managing master data like billing rates for different operators like Airtel, Vodafone, Idea, etc., for all users.
Developing WAS schedulers for generation of monthly and daily reports using parallel threads, DB procedures and file management with PERL.
Ensuring best quality of deliverables assigned as an individual contributor.
Developing an independent module which can return the current internet usage details for prepaid and postpaid users of NetSetter
Development of a backup module which picks business data from an xls file and inserts the same in DB using freeware tool poi.
Involved in the design phase of the application to understand the architectural details and multiple entities involved. Integration with a Siebel CRM through an EAI layer using SOAP over JMS and SOAP over HTTP.
Achieved an SLA OF 98% and defect density of 0.1
Development of change requests for the client in the banking industry using core Java
Understanding client processes & translating them into technical requirements.
Documentation for change requests & deployment
Ensuring the best quality of deliverables assigned as an individual contributor
Degree Year of passing Board/University Percentage Class B.Tech - Computer 2007 The Technological Institute of Textile & Sciences, Bhiwani (Maharishi Dayanand University, Rohtak) 74.81% First Class (Hons)
Senior Secondary 2003 Modern Vidya Niketan Sr. Sec. School, Faridabad (CBSE) 85.80% First Class