Sr.IT Operations Engineer (Nov / 2011 - Present)
- Plan, Design and implement the IT Network and server Infrastructure of BRANDS and Branch offices.
- Ensure that Process and Procedures are followed as per the corporate standards for IT Services and Support.
- Provide new ideas to the department for continuous improvement of process and ensuring smooth IT Operations.
- Provide Training to 1st Level IT Support Staff in new technologies, projects and process.
- Extensive Support for various locations all over GCC, which includes Windows Server 2003, 2008 &2012, Firewall and Switches
- Installation and Configuration of secure connection between remote locations and the network using IPsec & SSL connection strategy using Fortigate Firewall and various Fortinet UTM Appliances.
- Managing Fortigate (200A, 50B), Fortinet (100D, 60D, 40C, and 30D ) Firewall & UTM appliances.
- Configuring the firewall / the UTM appliances to for VPN, Traffic Shaping, Intrusion Prevention System (IPS), Antivirus / Antispyware / Antimalware.
- Configuring the UTM appliances and creating Web Filter to block spam and using Antispam features for the same.
- Using Fortigate security profiles features Email Filtering, Web Filtering, Data leak Prevention (DLP) and controlling various applications.
- Configuring the Fortigate unit to apply protections to HTTP, FTP, IMAP, POP3, SMTP and other secure sessions.
- Keeping track of various Botnet Activity and Top Virus activity to prevent the network attacks from hackers by the help of FortiGaurd Center.
- Working on Windows Server 2000, Windows Server 2003, Windows Server 2008 DNS Server and AD DS as a server environment.
- Installing, Configuring and managing centrally Kaspersky Business Endpoint Security.
- Administering users across all the branches under one domain.
- Managing and maintaining data backups across Domain Controllers, File Servers, Database and Application Servers using Symantec Backup.
- Handling ERP user queries and assisting the user request.
- Analyzing new requirements in ERP business process / functions and developing business logic by consulting with vendors.
- Ensure ERP systems FORMS and reports are working fine for smooth operations.
- Well versed in ERP functions and procedures with respect to SALES, PURCHASE, INVENTORY and HR modules.
- Managing Granular Internet and Bandwidth Control and Security using Microsoft ISA Server2006.
- Maintain and Manage IT Assets.
- Implement IT policies and procedures
- Managing and Administering hosted Websites and mailboxes to ensure seamless availability.
- Diagnosing and solving system and network problems
- Maintain Avaya Call server and troubleshoot user issues.
- Maintain and backup the security surveillance/DVR systems.
CAREER ACHEIVEMENTS:
- Successfully configured and connected more than 20 network locations to Head Office using Fortinet appliances.
Managed team for a project to design and implementation of IP PBX provided by Avaya for entire corporate users
- Managed team for the project to implement network & server infrastructure with High availability for new office within deadline
- Successfully migrated in coordination with vendor the Oracle Application servers from 10g to 11g
- Successfully upgraded the Application Server platform from Windows Server 2008 to Server 2012
- Successfully implemented Helpdesk portal for the IT Department.
- Successfully implemented NAS (Network Attached Storage) for Brands International.
- Company industry:
- Retail & Wholesale
- Job role:
-
Information Technology
