Human Resources Manager
KSB Service LLC and KSB Middle East FZE
Total years of experience :16 years, 4 Months
- Develop and monitor overall HR strategies and procedures across the organization;
- Performance Management;
- Talent Development and Acquisition;
- Employee Engagement facilitation;
- Developing and implementing HR strategies and initiatives aligned with the overall business strategy;
- Addressing employees demands, grievances and queries;
- Support current and future business needs through the development, engagement, motivation and preservation of human capital;
- Nurture a positive working environment.
- In charge of recruitment and onboarding for roles based within UAE, GCC, Iran, Africa, China and Turkey;
- Responsible for job offer negotiation along with background verification for all new joiners across the region;
- Audit compliance, ensuring 100% compliance for documentation maintained as per policies and procedures on MySpace (SAP) and physical copies;
- Identifying, screening and interviewing candidates against technical and non-technical competencies and ensure that a sufficiently robust end to end selection process is executed for all potential new hires;
- Responsible for Employer Branding (“Great place to work”);
- Induction and onboarding, trainings facilitation.
Key Achievements:
- Successful roll out of France Visa Application Center in Algeria with hiring over 220 staff and 20 key positions;
- Implementation of talent management process along with assessment centers for local hiring;
- Implementation of Regional Referral Program (ME, China, Africa, Turkey);
- Cost saving of over AED 500K on direct sourcing and hiring in a 6 months;
- Achieving 100% compliance on completion of online learning modules by all pending staff;
- Supporting Operations peak season by hiring over 120 temporary staff during a month;
- Awarded with the “Employee of the Quarter” Certificate, twice “Employee of the Month”.
- Sourcing candidates by Head Hunting, Cold Calling, Networking, Referrals and Internet based recruiting platforms;
- Conducting recruitment interviews face-to-face/Skype for the company and clients;
- Recruiting Expatriate Candidates for clients’ projects in Oil & Gas for UAE, KSA, Oman, Bahrain and Qatar;
- Liaison with manpower companies across GCC to ensure on timely receipt of visas, compensation and travel arrangements for employees; Maintaining HR records related to compensation, health and medical insurance;
- Preparing and submitting all relevant HR letters/documents/certificates;
- Processing timely distribution of salary, bonus, increment salary slip, leaves encashment and final settlements;
- Project management; Meet weekly/monthly/quarterly production goals as set by management team.
Key Achievements:
- Managed the entire lifecycle of recruitment processes for all clients.
- Increased income of recruitment services by 62% and increased training hours by 53% (2017/2016);
- Promoted twice during 3.5 years.
- Looked after the complete recruitment cycle from screening applicants, selection, short listing, testing, interview and finally the joining formalities;
- Coordinated the process of offering and negotiating job contracts, as well as coach the candidate during the resignation process in line with legal requirements;
- Developed a network of diverse candidates;
- Develop & Prepare job Evaluation, Analysis & Job Descriptions for all positions;
- Manage Performance Appraisal programs & Career Development Plans;
- Organizing and attending events, conferences, workshops, seminars and exhibitions related to HR.
Key Achievements:
- Developed and maintained training manuals for technical instructions on new hires and outbound processes.
- Established effective training program for managers, and collaborated with consultants in sourcing processes, as well as employment contract negotiation.
- Critically reviewed and updated overall talent market trends, providing analysis reports to management;
- Promoted twice during 5 years.
- Compensation planning, preparation of tax returns, work and residence permits and custom issues for client’s expatriate employees;
- Payroll support services, compensation tax planning for local employees;
- Review of tax declarations, negotiating with the tax authorities, ensuring of compliance clients issues with Ukrainian tax legislation (Corporate Profit Tax, VAT, indirect taxes, payroll taxes and other major taxes);
- Meetings with clients’ chief accountants and financial directors for reviewing necessary documentation and discussion of planning tax strategies, traveling when requested.
