Operations Manager
Prodo Technology Pvt ltd
Total years of experience :6 years, 10 Months
Oversee end-to-end supply chain operations to deliver
products and services that meet customers' expectations,
while ensuring on-time delivery, cost efficiency, and
customer satisfaction.
Develop and execute strategic plans to optimize supply
chain processes, reduce lead times, and increase
operational efficiency.
Lead and mentor a team of intern supply analysts to
identify and implement process improvements across the
organization.
Collaborate with cross-functional teams, including sales,
finance, operations, and customer service to ensure
effective communication and alignment in achieving supply
chain goals.
Establish and maintain strong relationships with customers,
suppliers, and logistics partners to ensure efficient and
effective supply chain management.
Monitor and report on key performance indicators (KPIs)
such as Quality RFQ lead times, Supplier Rating, on-time in
full delivery, COGS, Perfect Order Rate, and cost savings
Managed end-to-end supply chain operations, ensuring on-time delivery, cost efficiency, and customer satisfaction.
➢ Developed and executed strategic plans to optimize supply chain processes, reduce lead times, and increase operational efficiency.
➢ Led and mentored a team of professionals to identify and implement process improvements across the organization.
➢ Collaborated with cross-functional teams to ensure effective communication and alignment in achieving supply chain goals.
➢ Established and maintained strong relationships with customers, suppliers, and logistics partners to ensure efficient and effective supply chain management.
➢ Monitored and reported on key performance indicators (KPIs) to identify areas for improvement and make data-driven decisions.
➢ Designed and implemented audit forms, onboarded new forms, and provided training to teams to ensure compliance and maintain high-quality standards.
➢ Successfully managed the supply chain for clients, ensuring timely delivery and efficient management of resources.
➢ Handled large teams and internal operations to achieve organizational goals.
➢ Developed and presented reports for upper management, providing critical insights and recommendations.
Utilized Excel functions and codes to sort and analyze large data sets, identifying discrepancies and ensuring accurate data.
➢ Worked on client software to support team members and provide necessary reports on team associates.
➢ Provided support for administrative tasks, including monitoring team utilization time and handling the clock-in system for the entire team.
➢ Cleaned PCS for correct billing to the client, ensuring that all billing was accurate and accounted for.
➢ Conducted ad hoc administrative tasks as needed, providing critical support to ensure that all team members were meeting goals and objectives.
➢ Maintained a high level of attention to detail in all tasks, ensuring that all reports and data were accurate and reliable.
Interpret engineering drawings, models, and geometric dimensioning and tolerancing (GD&T).
➢ Manage inventory and prepare bills of materials (BOM) for stacking into respective areas.
➢ Prepare requests for quotation (RFQs), memorandum of understanding (MOU), purchase orders (PO), and work orders.
➢ Analyze quotations against pre-set plans for timely procurement and handle the supply chain for materials by coordinating with vendors for timely delivery.
➢ Establish key performance indicators (KPIs) in supply chain and execute projects for increasing overall efficiency.
➢ Ensure stringent adherence to quality standards, norms, and practices, identify gaps, and take corrective action with cost control.
➢ Prepare and control the rejection ratio while implementing safety regulations and 5S principles.
➢ Use quality systems and risk management for successful implementation.
➢ Generate and maintain management information systems (MIS) for upper management of planning, implementation, and delivery for site.