Nikita Rajhans

SPIE Oil & Gas Services is a French MNC which provides technical services to oil and gas operators worldwide.

HR Operations
•Focal point between HR and Project teams for recruitment and mobilization of resources
•Manage the full HR operations including recruitment, contracts, onboarding and payroll
•Work with payroll team to administer benefits such as Annual Bonus, Performance Bonus and ESB
•Manage the health insurance and workman compensation and negotiate the premiums with the providers

Talent Management
•Develop and lead the employee retention program to manage the career progression of approximately 700 employees.
•Ensure employees stay with the company on various projects and utilize the lessons learnt during previous assignments
•Rigorously promote an innovation program which recognized many employees working on project sites who, through their technical initiatives improved the quality of work provided by the company to the end client.

Performance Management
•Develop and implement new policies and procedures for managing the performance of all permanent and few key temporary employees.
•Review the company’s policies and procedures to set KPIs and to quantify performance levels using the Balanced Scorecard Method
•Train, guide and assist the managers in setting SMART objectives, KPIs, and conducting objective performance appraisals

Training and Development
•Lead the HR development function for all departments and businesses centers (UAE, Qatar, Saudi Arabia, Kuwait, Iraq) in the Middle East
•Solely responsible for the learning and development programs for entire Middle East, including five business centers and approximately 250 employees
•Liaise with all stakeholders including line managers and department heads to conduct the training needs analysis, develop the annual training plan and budget forecast

RESPONSIBILITIES AS HR GENERALIST

HR Administration
•Manage the HR administration of around 400 employees
•Responsible for entire employee lifecycle from contract management, renewals, termination, and final settlements
•Guide and counsel employees and managers on complex issues and address grievances
•Focal point for ERP management and coordinating with the supplier for any changes needed
•Draft and maintain HR handbooks, policies and procedures to for all active GCC countries

Legal and Compliance
•Work with the legal advisor to review and re-design employment contracts templates to be in-line with the regional labor laws
•Modify policies and procedures such as recruitment, safety and procurement to be in-line with the regional legal requirements

Compensation and Benefits
•Conduct periodic compensation and benefits benchmarking exercise and calibrate company’s C&B structure using HAYS method.
•Compare the company’s C&B policy with industry standards and make modifications when necessary


•Design and implement C&B grading system which can be applied to all the positions in the company in order to standardize the salaries and benefits throughout the organization.
•Roll out Employee Shareholding Plans, Annual Bonus Programs and Benefits structures

RESPONSIBILITIES AS RECRUITMENT OFFICER

Talent Acquisition
•Handle the project / manpower requirements of all clients in MENA region, mainly in UAE, Saudi Arabia, Qatar and Kuwait.
•In-charge of staffing critical roles such as Project Director, Key Account Manager, and Discipline Leaders for multi-million-dollar projects such as KNPC, SAUDI ARAMCO, and QATAR PETROLEUM etc.
•Respond to call outs form international oil and gas giants such as BAKER HUGHES, SCHLUMBERGER, BRITISH PERTROLEUM, ENI, EXXON MOBIL, JGC, SHELL, YASREF, SADARA, SAUDI ARAMCO, TECHNIP etc.
•Coordinate interview process between clients and candidates.
•Member of interview panel for several critical internal and external positions
•Conduct competency-based interviews and personality tests and set up skill assessment centers
•Follow the mobilization of selected candidates with the operations department.

ACHEIVEMENTS
•Increased employee retention by 25% by implemented a clear, stepwise process and monitoring the performance against KPIs.
•Achieved 100% completion in the 2018 and 2019 performance management and annual appraisal campaign by getting all the managers invested in the process and in their team.
•Facilitated the implementation of 3 innovative idea on client sites by collaborating with all stakeholders
Lead the recruitment on several key projects and responsible for placing all critical roles such as Project Director, Project Manager, Discipline Leaders etc.

RESPONSIBILITIES

Business Development and Client Management:
•Attend client meetings and assist in formulation a service plan for the clients.
•Participate in pre-qualification tender process and submit detailed documents in response to tender invite.
•Monitor all client contracts and handle their renewal process. Also propose any changes or updates as per new employment policies and market conditions
Human Resource:
•Team Leader and responsible for 5 subordinates
•In charge of creating offer letters and employment contracts of all new employees
•Conduct Induction program for all new employees and ensure they all receive the basic HSE training as per company’s policies

•Handle yearly Employee Performance Appraisal Exercise and set clear, quantifiable goals
•Assisting the payroll team in their daily work (during peak times) which includes:
•Perform daily payroll related tasks, like time sheet follow up, leaves management, transfer action sheets and change of allowances or salary variations.
•Apply the necessary manual deductions and reimbursements when applicable to reflect on employees’ payroll.
•Respond to employees’ queries and keep track of necessary action

Recruitment:
•In charge of the entire oil & gas domain recruitment of the company.
•Respond to call outs form indigenous giants such as ADNOC and its subsidiaries etc.
•Source candidates using internal database, references, online job/networking portals and advertisements.
•Screen candidates and coordinate interview process between clients and candidates.
•Coordinate the mobilization of selected candidates with the PRO department.
•Generate and file documents such as Interview Summary Report, Candidate’s Documents, Offer Letter etc.
•Mail invoices to the client and coordinate the payment process.
•Generate and maintain MIS reports for oil & gas recruitment.
•Participate in management meetings and ensure the set KPIs for oil & gas recruitment are met.

ACHEIVEMENTS

•Increased number of per month hire by 26%
•Revived old clients and developed a steady inflow of business from them by providing high-quality and reliable service