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Nimisha Sarath , Operation Manager

Nimisha Sarath

Operation Manager·Helvetica Lifestyle Boutique Pvt Ltd

India

Bachelor's degree, accounts

Work experience

Total years of experience: 10 years, 9 months

Operation Manager

August 2024 - Present

Helvetica Lifestyle Boutique Pvt Ltd

Chennai, India

August 2024 - Present

Ensures smooth and efficient daily operations, focusing on areas like
inventory, sales, customer service, and staff management.
Coordinate events, represent the brand, and ensure a positive store
experience for customers.
Identify areas for improvement and implement new policies and procedures to
enhance efficiency and compliance.
Updating the catalog in all e-commerce platform.
Monitor brand consistency across marketing channels and materials.
Company industry:
Accounting

General Manager

July 2023 - June 2024

Adept Integrated Management Pvt Ltd

Chennai, India

July 2023 - June 2024

Developed and implemented comprehensive strategies to improve
operational process and organizational efficiency.
Directed the organizations daily operations, ensuring compliance with
applicable laws and regulations.
Recruited, trained, supervised, evaluated and mentored staff members.
Managed budgeting and financial planning processes for the organization
Company industry:
Facilities & Property Management

General Manager Operations

July 2023 - May 2024

Adept integrated management services Pvt Ltd

Chennai, India

July 2023 - May 2024

Company industry:
Facilities & Property Management
Job role:
Management

General Manager Operations

July 2023 - May 2024

Adept integrated management services Pvt Ltd

Chennai, India

July 2023 - May 2024

Company industry:
Business Support Services

Client Relationship Manager

August 2022 - July 2023

Unicare Services Pvt Ltd.

Chennai, India

August 2022 - July 2023

Developed and maintained relationships with clients to ensure customer satisfaction.
Identified new business opportunities through research and analysis of client needs.
Maintained accurate records of client interactions and transactions.Provided timely
responses to customer inquiries, requests, and complaints.Negotiated contracts with
clients for various services.
Resolved complex issues between customers and internal teams in a timely manner
Company industry:
Facilities & Property Management

Finance Assistant - Accounts Payable

June 2018 - June 2022

Johnson & Johnson Pvt Ltd

Chennai, India

June 2018 - June 2022

Monitored daily accounts payable activities and ensured compliance with
established internal control procedures.
Maintained accurate records of invoices, purchase orders and other financial
documents.
Reviewed vendor invoices for accuracy and completeness prior to payment
processing.
Reconciled monthly statements from vendors and suppliers. Created detailed
reports on aging payables, vendor payments,
cash disbursements
Company industry:
Other Healthcare Services

Front Office Executive & Admin

June 2016 - June 2018

Johnson & Johnson Pvt Ltd

Chennai, India

June 2016 - June 2018

Provided customer service support to clients over the phone and in person.
Organized incoming mail and distributed it accordingly.Prepared and
submitted reports on facility operations, including budget updates.
Conducted regular inspections of facilities to ensure safe working conditions.
Ensured compliance with applicable building codes, ordinances, laws,
rules, regulations and standards
Company industry:
Other Healthcare Services

Executive Officer

July 2015 - June 2016

Hinduja Global Solution Pvt Ltd

Chennai, India

July 2015 - June 2016

Customer care, billing, and data processing, often handling inquiries,
resolving issues, and managing customer accounts.
customer inquiries, resolve issues, and ensure a positive customer experience
Ensure that services and processes meet quality standards, identify areas for
improvement, and implement best practices.
Provide technical assistance to customers, troubleshoot issues, and offer
solutions.
Company industry:
Call Centers & Customer Care Outsourcing

Education

MADRAS UNIVERSITY

January 2016

January 2016

Bachelor's degree, accounts

India

Madras University

May 2015

May 2015

Bachelor's degree, Accounting

India

MAR GREGORIOS COLLEGE

January 2015

January 2015

High school or equivalent, accounts & commerce

India

Skills

CREATIVITY
Intermediate
CREATIVITY
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Expert
MASTER OF BUSINESS ADMINISTRATION MBA
Expert
Accounting
Expert
Accounting
Expert
Customer service
Expert
Customer service
Expert
teamwork
Expert
teamwork
Expert
communication
Expert
communication
Expert
computer application
Expert
computer application
Expert
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
BUSINESS STRATEGIES
Intermediate
BUSINESS STRATEGIES
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
TRAINING AND DEVELOPMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English
Beginner
Malayalam
Beginner
Hindi
Beginner
French
Beginner