Print Service Associate
Staples Canada
مجموع سنوات الخبرة :1 years, 0 أشهر
• Contributed to the sales and margin goals in the store's services area, including print, digital marketing, shipping, and tech services.
• Owned the appearance and standards of the solutions shop and partnered with the solutions shop team to maintain supplies.
• Reviewed the online dashboard and filtered the processing of customer orders eficiently and accurately.
• Paid close attention to detail and instructions and managed projects while following proper production procedures (set-up, quality control, and finishing).
-Receiving telephone calls from customers, answering customers questions and providing them with the explanation needed to address their concerns
-Actively listening to customers complaints and offering them solutions based on the available options provided by company
-Support customers in booking or adjusting hotel reservations, quarantine arrangements and other services provided by company upon their arrival to Doha
-Handling customers data with confidentiality and be skillfull in using Microsoft Office, with exceptional skills in excel
-Support customers logistical experience with transparent communication and updating them in case a delay occurs in receiving their package
-Process customers payments online, file and issue invoices and resolve invoice disputes.
Screening potential employees' resumes and application forms to identify suitable candidates to fill company job vacancies.
Organizing interviews with shortlisted candidates.
Posting job advertisements to job boards and social media platforms.
Removing job advertisements from job boards and social media platforms once vacancies have been filled.
Assisting the HR staff in gathering market salary information.
Preparing and sending offer and rejection letters or emails to candidates.
Coordinating new hire orientations.
Responding to staff inquiries regarding HR policies, employee benefits, and other HR-related matter
Handled recruitment process
Assisted in forming interview questions and answers
Screened candidates
Wrote emails to candidates
Handled calls
Graduated with Honours degree