Business Analyst
IT Solutions
Total years of experience :11 years, 6 Months
Smart Management IT Solutions is a start-up founding its feet in Qatar. Its an 3 year old start-up helping businesses to transform as never before ! By creating a new market and value network and eventually disrupts an existing market and value network, displacing established market leading firms, products, and alliances. In-house product WallPost software is a cloud based ERP solution equipped with six intelligent modules. Front end technologies used: Vue js and html, Back-end technology used: Yii+laravel and database used: MySql
Responsibilities :
• Oversee multiple projects across all phases of development
• Monitor workflow and make timeline adjustments as needed
• Involved with cost estimates and resource plans.
• Prepare daily project status updates to keep staff up-to-date on program changes and task requirement.
• Review with project manager on design drawings, specifications and customer requirements for newly engineered components and processes.
• Helping in delivering software solutions consistent with product roadmap and released plan milestones.
• Interface with designers to create clean interfaces and simple intuitive interactions for front-end and back-end users, full-stack familiarity.
• Prepares architect maps, project documentations, user documentations, detailed business requirements.
• Handling Human Resource, Finance module, Inventory management, Procurement, Payroll, Warehousing, and other modules related to Finance.
• Business requirement gathering, detailed workflow and maps.
• Performs quality checks ensuring software matches to architect maps and project documentations.
• Conducts tutorial and product demo for finance related module to the users and CSE team.
• Market research on software, competitors, market trends.
• Creates Dashboards, Reporting formats, data analysis and prototype of user interface.
Dion’s FATCA solution supports firms in meeting all tax compliance, client onboarding and information-sharing requirements under FATCA and other equivalent legislation. This includes KYC (Know Your Customer) and anti-money laundering policies and procedures, reporting, record keeping and documentation. Process involved report analysis, SME interaction, review of code for field attributes and decomposition of business logic followed by reviews and SME Signoff to resolving IT defects.Present projects deals with FATCA reporting and CRS involved are with ANZ Bank, CITIC and others.
Responsibilities:
•Analyze and evaluate information and business process requirements. Create practical solutions to fulfill the business needs that comply with quality standards and technical requirements
•Subject Matter Expert for: Client Identification & Classification, Client Remediation and Documentation, Withholding tax calculation, reporting of Static data, balances, transactions and Payments to the IRS, local authorities, clients and management information.
•Singled out for maintaining 100% compliance with tracking and reporting obligations (against an average engagement compliance of 65-70%)
•Documented requirements by performing GAP analysis and suggested alternate solutions
•Documented and published FSD, mockups.
•Work closely with development team during releases
•Review and analyse code across diverse systems
•Responsible for team deliverables
•Collaborate with IT team to resolve queries, defects and escalations.
•Coordinate with various stakeholders globally for additional documents pertaining to system access, reporting logic, requirement gathering and document review for the reports. Documenting business requirements and providing functional specifications.
Environment: Windows and Linux.
Tools- JIRA
Concur an SAP Company-Saas based Travel and Expense tool Aug 2014 - Apr 2015 Implementation Project Manager
One of a select group of individuals assigned to small business enterprises to large complex engagements implementing Concur Expense servicesfor North America clients. This includes fulfilling the roles of project manager and functional expert in the implementation. These include project management, solution design, hands-on service configuration, client project team training, and client testing/validation support. Depending on services contracted, the IPM will also have overall leadership responsibility when Expense IPM, Technical Consultants, or extended services resources join the project.
Expenseservices-Concur Expense, Expense Pay, ExpenseIt Pro, TripIt Pro, Audit Service, Budget Insight, Central Reconciliation, Company Billed Statements, Audit Services, Cash advance, VAT reclaim extract/configuration.
Notable projects include North America, EMEA and APA:
•Corporate Credit Card feed implementation-Milestone Systems, Triad Retail Media, Applause App Quality, Simons Foundation, Lifeline Scientific, LDR Spine USA
Conduct effective training and product demonstrations calls with clients remotely/provide consultative expertise to the client, including guiding clients through key decisions and trade-offs to maintain project scope and timeline..
•Provide contributions to Concur’s project methodology and document library/Provide updates on client statuses and escalate issues while maintaining control of the project
•Analyzed, researched and recommended well articulated feasible solutions for implementing new designs and suggested underlying dependencies to mitigate risk.
Environment:Concur
Associated with Finaclenew growth engine solution engineering team. Finacle is a banking product of Infosys. I handled E-banking, mobile banking and Finacle digital commerce.
Clients
Discover Financial Services is a Direct Banking and Payments company offering credit cards, banking products, loans and payment services.
Project Details-Garnishment process enhancement proposed in the Finacle as part of 10.5.1 US localization enhancements.Objectives of the proposed enhancement is to capture garnishment details, account review process, identification of benefit payments, marking of hold and release of funds and garnishment fees, report and customer notices.
Direct Banking enhancement proposed in the Finacle as part of 10.5.02. Objecttives of the proposed enchancement is to select products, create customers without any identity checks and open saving/current/multiproduct accounts with new customized pages.
BA-QA-Testing- Module-Direct Banking, CASA and Term Deposits.
Associated with Software Testing Team (8 members) to execute unit and SIT and documented errors/bugs in IBM Synergy.
Responsibilities:
•Managing Stakeholders: Managing technical team for testingReviewing, executing and supporting test strategy
•Requirement Management: following change management process
•Testing: Reviewing, executing and supporting Test Strategy.
ANZ’s vision is to establish a firm footprint in the Asia-Pacific region as a bold and innovative bank by providing differentiation through product and channel innovation with fast time-to-market solutions. The scope of the Program Foundation is to deliver core banking capability in Retail, Institutional and Commercial business in Asian market by implementing its regional base model (RBMT2). The purpose of a Finacle detailed design document is to explain the solution and design details in Finacle 10.1.09 (RBMT2’s core banking system), to address any functional or non-functional requirement.
Project Details-
•Analyzed client’s requirement on retail reports and worked on functional detailed designs
•Involved in design approach for reports on Cheque book request, New Address letter list request, Old address letter list request, customer information change etc
•Functional detailed design included, report extraction details, design approach, layout and data mapping.
•Worked on report specification and data mapping
•Interfacing with clients to understand their business requirements. Responded to reviewed comments of client
•Providing the detailed solution for those business processes, either showing the fitment for the business processes in Finacle or showing workaround in Finacle to comply with business process without doing customization or where no fitment is possible suggesting customization.
Responsibilities:
•Managing Stakeholders(Internal and External and Business) for project development
•Requirements Management & Communication: Through emails/calls and analyzing existing business processes
•Functional design and documentation: creating functional requirements, solution and design detail documents. Updating artifacts in the repository. Documented and published Functional Detailed Designs, Activity Diagrams, using UML and Visio.
•Mentoring & managing knowledge for team members and team.
I
ICICI Bank is India's largest private sector bank and offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels. Retail Liabilities Operation Group is back-end to all retail branches in Hyderabad.
My role ranges from working with various payments and settlement teams.
•Inward/Outwardteam-Activities included handling clearing activity, high value clearing and normal clearing. MICR, MICR tally, monitoring excess claim, short claim which are office accounts from time to time. Handling all transfer cheques using TCTM process in Finacle, handling special instruments like WARRANTs, IPAYS, CBSS cheques and NRI DDs.Coordinating with branches with respect to escalations and enquiries, through phone calls or responding to escalations raised through SRs (service request) on FCRM.
Platformsused- Finacle 7.0, DTSMenu, Excel sheet, MS Office
Achievements-
•Name matching process implemented in 2009 September reduced rejections and improved process thereby streamlining and completing within TAT.
•Worked as Unit Manager for outward handling a team of 5 people.
•Received twice “best employee of the month” award.
•Cash Management Services team- Processing of transfer credit cards.Handling outstation cheques lodging them in CUCCA, handling LCC (Local clearing cheques), UCC (Upcountry clearing cheques).Handling outstation cheques lodging them in CUCCA, handling LCC (Local clearing cheques), UCC (Upcountry clearing cheques).
Platformsused- Finacle 7.0, PROFUNDS, Excel sheet, MS Office.
Transactionteam- Activities include, salaries disbursement, processing RTGS (Real time gross settlement) applications received from branches.Bills and expenses of branches, RPC (Regional Processing Center) and other ICICI group companies.TDS (Tax deductible source) activity of State branches.
Platformsused- Finacle 7.0, Pform.
Things learnt-Devising and implementing policies/procedures for all round development of the bank as well as reducing overall costs to the bank through various means.
Q-CSV, SQA
GalaxE.Solutions specializes in providing professional IT services throughout the software development life cycle through solutions-based engagements.
Application Accelerator is a common platform that enables our global teams to work in a consistent and predictable manner by unifying the standards of Portfolio Management, Project Management, Software Engineering and Computer System Validation. a2 is a structured series of questionnaires that gather key information on your project. The a2 Operations team may complete these questionnaires based on your input. a2 provides agility producing templates and documentation to get your project started. These include: Testing Strategy template, a tailored list of SDLC deliverables, Compliance Analysis, the Compliance Plan, Project Plan template and more. a2 tailoring rules are designed to work for both Agile and Waterfall frameworks.
Responsibilities :
• Working with a2 Operations team which ensures the users provide responses to the questions that determine the applicability of services. Also ensure all the applicable ADEPT, Q-CSV services are provided to ITIO and ASOE Analyst so that service can be included the aCAR.
• Worked on projects with quotes as high as $ 500 M with services ranging from Q-CSV, SQA, Testing.
• Create and maintains the product backlog
• Prioritizes and sequences the Backlog according to business value or ROI
• Assists with elaboration of Epics, Themes and Features into User Stories
• Conveys the vision and goals at the beginning of every release and sprint
• Participates in the daily SCRUMS, Sprint Planning meeting, Sprint Reviews and Retrospectives
• Inspects the product progress at the end of every sprint
• Communicates the status externally.
• Document requirements, define scope and objectives
• Assess risks and challenges
• Track and report on progress of tasks and deliverables to the senior Leadership team.
• MIS reporting and analysis, stakeholder management
• Ensuring the necessary governance is in place leading up to project creation
• Co-ordinate with the concerned functions/departments to ensure that the data is accurately captured
• Good understanding of project management concepts and application
• Review, analyze, and evaluate Business, Systems and User needs
• Develop process flow diagrams
• Interface with client to gather requirements
• Creating presentations, reporting spreadsheets
• Articulate SDLC processes-Waterfall & Agile methodology