Nisha Chauhan

Responsibilities:

Travel Consultant
•Assisted customers in planning domestic and international travel itineraries.
•Provided information on flights, routes, fares, travel policies, and visa requirements.
•Managed flight reservations, modifications, cancellations, and rebookings using GDS systems.
•Created and maintained Passenger Name Records (PNRs) in Galileo and Amadeus.
•Researched and recommended travel options based on customer preferences and budgets.
•Generated travel itineraries and booking confirmations.
•Handled customer inquiries and resolved travel-related issues professionally.
•Ensured accurate documentation and booking records.
•Coordinated with airlines, hotels, and travel service providers to meet client requirements.
•Delivered excellent customer service to enhance customer satisfaction.

Key Skills

•Galileo GDS
•Amadeus GDS
•Flight Reservations & Ticketing
•PNR Creation & Management
•Fare Calculation & Pricing
•Travel Planning & Itinerary Management
•Customer Service
•Communication Skills
•Problem Solving
•MS Office (Excel, Word, PowerPoint)

Professional Summary

Motivated Travel Consultant with training in Galileo and Amadeus GDS platforms. Skilled in flight reservations, ticketing, itinerary planning, PNR management, fare quotations, and customer support. Strong communication and problem-solving abilities with a focus on delivering excellent travel experiences.