Nishad Alavi

Group IT Incharge at AVIVO GROUP

• United Arab Emirates - Dubai
• My current job since October 2017

Projects

• Cloud Migration - Infrastructure & Application
• DR Setup
• Office 365 Implementation
• Mimecast (email Security)
• Fortinet Firewall Implementation
• Cisco AMP End Point
• Aruba Central Wi-Fi System
• Fortinet Firewall Implementation
• Cisco AMP Endpoint Implementation
• ERP System Implementation
• IT Helpdesk (ServiceDeskPlus) Implementation
• Data Center Migration & Restructuring


Jobs & Responsibilities

 Microsoft Server (AD and Windows- 2003, 2008, 2012 & 2016) & clients Administration
 MS SQL (2012, 2014) Management and Administration
 Office 365 and Microsoft Exchange 2013 Administration
 Email Security (Mimecast) Administration
 Aruba Wireless Administration
 ERP & HIS System Support
 Cisco AMP, McAfee and other endpoint administration
 Data Centre Management
 HP and Dell Server administration
 Virtualization (Hyper-V)
 Backup (Backup Exec) Administration
 Firewall Administration and Management (Sonicwall, Fortinet and Cyberoam)
 Call Centre System Administration and Management
 IT Helpdesk (ManageEngine - Service Desk plus) administration and management
 Capacity Planning and development
 Antivirus (Symantec and ESET) console administration
 LAN/WAN design, deployment and management
 Cloud Migration and Management
 DR Setup & Administration (Improved the DR RTO & RPO)
 Audit & Compliance as per the std. Practice
 Project Planning and Management
 Business Process Mapping
 Implement best practices for SLA Management
 Vendor management and coordination for the projects both for applications and infrastructure.
 IT Contract Management
 IT Team Coordination and Management
 Prepare required documents for both infrastructure/application for projects, implementations, upgradations, process, policies and change requests.

IT Admin / Business Analyst at Jaleel Holding LLC, Dubai,UAE

• United Arab Emirates - Dubai
• August 2008 to September 2017

Projects

• SAP (ECC 6.0) Implementation
• SAP HANA Migration
• MS Dynamics Navision Implementation
• I-Retail Implementation and upgradation
• Van Sales Implementation
• Cloud Migration (Infra & Applications)
• DR Setup
• Process Automation and Reengineering to reduce time and efforts.
• Nintex 2016 and SharePoint 2016
• IT Helpdesk System Implementation
• Infrastructure design for the datacentre and application upgradations
• Eset End Point

Roles & Responsibilities

 SAP BASIS Administration
 Microsoft Navision Administration
 MS NAV- New Site/Store Configurations & Implementations
 Monitor, manage & Administer SAP-Non SAP system integrations
 NINTEX 2016 Administration
 Retail Applications Management and Administration
 Van sales Application Management and Administration
 Configure and maintain POS for Retail Applications.
 Configure and maintain PDAs/PDTs for various applications.
 Audit & Compliance of std. Practice
 Project Planning and Management
 Business Process Mapping
 MS SQL (2000, 2005, 2008, 2012) Management and Administration
 Data Center Management
 HP Storage & Blade Server Management & Administration
 Virtualization (VMware and Hyper-V)
 Microsoft Server (AD and Windows- 2003, 2008 & 2012) & clients Administration
 Backup (Backup Exec) Administration
 Technology Infrastructure Development
 End Point(Symantec and Eset) Management
 Network management (Firewall, Router and Switches)
 Capacity Planning and development
 LAN/WAN design and deployment
 Audit & Compliance of std. Practice
 Project Planning and Management
 IT Contract Management
 IT Team Coordination and Management
 Implement best practices for SLA Management
 Cloud Migration (21 Workloads) and Management
 DR Setup & Administration (Improved the DR RTO & RPO)
 Business Process Mapping
 Vendor management and coordination for the projects both for applications and infrastructure.
 Prepare required documents for both infrastructure/application for projects, implementations, upgradations, process, policies and change requests.
 Suggest cutting edge/suitable technologies for infrastructure/applications which is relevant to business/stakeholders
 Perform On-Site and Off-Site support for end users both for infrastructure and applications.
 Documented procedures to simplify the activities of data center operations. Escalating issues to ensure proper functioning of Data Center.

IT Support Engineer at Magna Systems

• India - Kerala
• June 2005 to August 2008