Nisrin Nelli Omar, Social Media coordinator

Nisrin Nelli Omar

Social Media coordinator

Omedia

Lieu
Koweït - Hawali
Éducation
Baccalauréat, Business Administration
Expérience
13 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 4 Mois

Social Media coordinator à Omedia
  • Koweït - Al Koweït
  • Je travaille ici depuis janvier 2015

- Implement the social media plan for different clients from different industries - Manage a Blogger outreach program and build an active brand ambassador network to spread the word about the Company (using online Social Networks) - Regularly feed back insights gained from social media monitoring into the Marketing and Editorial teams, to help them evolve their strategies in a timely fashion. - Monitor trends in social media tools, trends and applications.

Research Associate / Call Center / Part Time à Khayal Consultants / Service Hero
  • Koweït - Al Koweït
  • novembre 2014 à décembre 2014

- Calling users to confirm their subscription asking for their e-mail addresses.
- Calling old subscribers in order to do a web based survey with them, in order to rate Kuwaiti companies by multiple criteria.

Patient Representative à Cosmesurge / Royale Hayat Hospital
  • Koweït - Al Ahmadi
  • septembre 2014 à novembre 2014

- Answering telephone and either responding to inquiry, directing caller to appropriate personnel, or initiating a triage slip for response by medical personnel.
- Scheduling appointments and entering appointment date and time into computerized scheduler with a high rate of accuracy.
- Providing exemplary customer service; treating patients and co-workers with courtesy and discretion. Greeting and directing patients, salespeople, and visitors.
- Registering patients by verifying that patient's record is up to date and accurate. Making appropriate changes in computer system and on patient's chart.
- Entering confidential personal health information and financial information into computerized system with a high rate of accuracy. Complying with federal and local laws in ensuring patient privacy.
- Collecting payment from patients, applying payments and adjustments to patient accounts in the computer system, and reconciling daily cash reports.
- Reviewing medical records for completeness, assembling records into standard order, and filing records in designated areas according to applicable alphabetic and numeric filing systems.
- Organizing and maintaining a filing system for patient charts, including generating chart numbers, filing, and pulling charts.

Restaurant Supervisor à Omar's Resto-café
  • Liban - Tripoli
  • février 2012 à août 2014

- Supervising and participating in kitchen and dining area cleaning activities.
- Resolving customer complaints regarding food and service.
- Training workers in service and safety procedures.
- Observing and evaluating the economy of the city to reach the customers good quality of food with a low price having a suitable profit.
- Commercial designing, which is the starting point for every business.

Teacher à Freelance
  • Liban - Tripoli
  • janvier 2011 à août 2014
Cashier à Yalla Yalla Restaurant
  • Liban - Tripoli
  • février 2011 à février 2012

Éducation

Baccalauréat, Business Administration
  • à Beirut Arab University
  • août 2014
Baccalauréat, Economy
  • à Tripoli Evangelical School
  • juillet 2009

Specialties & Skills

Human Resources
Customer Service
Digital Marketing
Social Media
Teaching
An experienced team leader with the ability to initiate/manage cross-functional teams and multi-dis
Microsoft Office (Word, Excel, Outlook and PowerPoint) for Windows and Macintosh.
Point of Sale systems (Omega P.O.S) for Restaurants.
Knowledge of printer and cartage refilling.
Ability to successfully training others.
Ability to work in an international and multilingual team environment, and collaborate.
Ability to work under pressure and handle multiple tasks.
Ability to work in a dynamic and multi-cultural environment.
Familiar with HTML computer language.
Social Network and Social Media Marketing
Have a passion to learn rapidly on the spot and develop in order to successfully fulfil my potential
Accuracy and Attention to details
Good verbal and written communication and interpersonal skills.
Problem analysis, use of judgment and ability to solve problems efficiently.
Decision making, critical thinking, organizing and planning.
Communicating and teaching Kids

Langues

Suédois
Expert
Arabe
Expert
Anglais
Expert
Français
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