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Nitesh Jagtap, Sr. Customer Care Executive

Nitesh Jagtap

Sr. Customer Care Executive·Sarda Group of Companies (Sarda Farms)

India

Bachelor's degree, Administration And Economics

Work experience

Total years of experience: 14 years, 8 months

Sr. Customer Care Executive

December 2017 - Present

Sarda Group of Companies (Sarda Farms)

Nashik, India

December 2017 - Present

Attending Inbound / Outbound calls.
Handing Enquiry Calls
Managing customer's milk accounts.
Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

Supervisor

February 2014 - August 2017

Bharat Tyres

Nashik, India

February 2014 - August 2017

Supervising Tyre-fitting and Alignment technicians.
Filling job-cards of clients as per their requirements.
Advising sales of Tyres of all kinds of Brands
Company industry:
Other Business Support Services
Job role:
Engineering

Agency Co-Ordinator

June 2011 - December 2013

Alphabetics Business Machines Pvt. Ltd

Nashik, India

I found this job using Bayt.com

June 2011 - December 2013

Tele-calling Associated Clients of the company
And taking bulk orders of electronic devices as per their requirements.
Scheduling business meetings of my immediate boss with clients.
Clerical assignments with Marketing / Purchase Manager of Pharmacy
Companies of Mumbai
Company industry:
IT Services
Job role:
Administration

Agency Co-Ordinator.

June 2011 - December 2013

Alphabetics Business Machines Pvt. Ltd.

Nashik, India

June 2011 - December 2013

Tele-calling Associated Clients of the company
And taking bulk orders of electronic devices as per their
requirements.
Scheduling business meetings of my immediate boss with
clients. Marketing / Purchase Supervising Tyre-fitting and Alignment technicians.
Filling job-cards of clients as per their requirements.
Advising sales of Tyres of all kinds of Brands.
Company industry:
Administration Support Services
Job role:
Administration

Education

Y.C.M.O.U

January 2015

January 2015

Bachelor's degree, Administration And Economics

India

GPA (percentage): 50%

GPA (percentage): 50%

in the Year

Skills

Call Center
Intermediate
Call Center
Intermediate
Data Entry
Intermediate
Data Entry
Intermediate
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CLERICAL
Expert
CLERICAL
Expert
FILE MANAGEMENT
Expert
FILE MANAGEMENT
Expert
MARKETING
Expert
MARKETING
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
SALES
Expert
SALES
Expert
SCHEDULING
Expert
SCHEDULING
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
COMPUTER HARDWARE
Beginner
COMPUTER HARDWARE
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
Negotiation
Intermediate
Negotiation
Intermediate
Teamwork
Intermediate
Teamwork
Intermediate
Marketing Communications
Intermediate
Marketing Communications
Intermediate
Problem Solving
Intermediate
Problem Solving
Intermediate
Public Speaking
Intermediate
Public Speaking
Intermediate
Operation
Intermediate
Operation
Intermediate
Mobile
Intermediate
Mobile
Intermediate
Outbound
Intermediate
Outbound
Intermediate
Team Leadership
Intermediate
Team Leadership
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Customer Service
Expert
Customer Service
Expert
Call
Intermediate
Call
Intermediate

Languages

English
Expert
Hindi
Expert

Training and Certifications

Certifications
Make In India Starts-Up for Skilled Workers.
Tangent Concepts LLP
May 2016

Hobbies

  • Cycling, Mountain Trekking