Nitin Sangit

Since Sep '96 IGATE Patni, Mumbai Current Designation -Delivery Manager

Jan '95-Sep '96 Kinetic Engineering System Sr. Analyst / Sr.Programmer

Sep '92- Dec '94 Patheja Forgings and Auto Parts Mfrs Ltd. ANALYST/ Programmer

Key Deliverables:
MANAGERIAL: • Mapping client requirements & providing them best solutions involving evaluation & definition of scope of project and finalisation of project requirements.
• Monitoring multiple projects from conceptualisation and visualisation to technology mapping and final execution; holding review meetings to monitor progress of the project as per schedule / budgets.
• Ensuring timely completion and delivery of the project to the client; extending production support of multiple applications.
• Handling resource allocations and setting up of the communication channels across the various horizons of the organisation structure.

FUNCTIONAL: • Understanding client's needs, customising product accordingly and consulting with technical team to provide solutions as per the delivery schedules.
• Acting as escalation point to resolve issue; driving resolution of customer's technical support issues.
• Sharing best practices with team members to enhance quality technical support.
• Responsible for Problem Management, Incident Management & Change Management.

TECHNICAL: Operating System: SCO-UNIX, Novell NetWare 3.11, Windows 95/98, MVS/XA