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Nitin Shendye, Chief Operating Officer

Nitin Shendye

Chief Operating Officer·M ORIENTAL BANK (KENYA) LIMITED

Kenya

Master's degree, Corporate Finance

Work experience

Total years of experience: 22 years, 5 months

Chief Operating Officer

May 2019 - Present

M ORIENTAL BANK (KENYA) LIMITED

Nairobi, Kenya

May 2019 - Present

The Bank is a Kenya based commercial bank largely focused on SME and Commercial business clients. The Bank is well spread out in reach across most important business cities in Kenya and is a 3 decade old Bank
Company industry:
Banking
Job role:
Banking

Head of Products/Branch Banking Head/Acting Head of Corporate & Retail

June 2013 - May 2019

EXIM BANK (UGANDA) LIMITED | IMPERIAL BANK UGANDA LIMITED

Kampala, Uganda

June 2013 - May 2019

provides corporate and retail banking products and services. Exim Bank acquired a 58.6% stake in Imperial Bank Uganda in 2016 and changed the name to Exim Bank (Uganda).
Company industry:
Banking
Job role:
Management

Manager - Branch Banking

November 2017 - September 2018

Exim Uganda Ltd

Kampala, Uganda

November 2017 - September 2018

Heading the Branch Banking channel and ensuring the following:
* Positioning the branches as Key Business Centers. Enhancing the Sales productivity in branches by putting in place the
sales channel, process to help improve product delivery and customer experience. The focus was on enhancing the
Liability business through CASA acquisition. The Bank during this period improved on CASA from 41% in Oct-17 to 49%
presently.

* Build up Relationship Management teams at branches: Introduced Relationship Officers to the branches to enhance
the Wallet share of the clients to Exim Bank and also enhance acquisition of SME and Commercial clients in the branch
vicinity. This channel presently is responsible for 30-35% of total New to Bank Acquisition in volume terms

* Enhance customer base through Direct Sales (DSR) and Relationship Channel: The DSR channel was put into place to
enhance the branch productivity. The Bank also enhanced the Relationship team to support the branches. This helped
increase the client base by 25% during this period and

* MIS : Developed a comprehensive MIS on MS Excel
Company industry:
Banking
Job role:
Banking

Chief Relationship Manager

June 2013 - January 2017

June 2013 - January 2017

Enhance Third Party Income: Brought in focus on the Third Party income business which increased contribution to the
Bank from Mobile money and Money Transfers to Tax Collections. The segment initially contributed less than 1% to
the bank’s revenues but the same was enhanced to 3% during the period.
* Growth in CASA : The most critical action point as we focused on High Value accounts to enhance the Bank CASA from
15% to 27%. The strategy was to tap the top clients in each of the key business segments and provide a customised
bank account to them.

* Growth in Asset base: The Bank grew the Asset book by 50% during this period with aggressive lending to Commercial
establishments while reducing the NPA levels through constant counselling and tracking of client’s business by 40%.

* Launch of VISA Card and Arsenal Affinity Account : The Arsenal Affinity Account was one of it’s kind product in
Uganda and born out of the tie up of the group with Arsenal Football club. The product was developed in conjunction
with Kenya Office and was doing well as Uganda has a lot of Arsenal Fans
Job role:
Sales

Branch Manager

February 2011 - June 2013

YES BANK LIMITED

India

February 2011 - June 2013

Provided leadership to a team 30+ people, drove productivity improvement and growth strategies for the liability,
asset and third-party products portfolios, and established the branch among the top performers in Mumbai in terms of
balance sheet and income base

•
Executed a segmented business development approach, with product promotions targeted toward SMB and large
corporate entities, which enabled sustainable growth
Company industry:
Banking
Job role:
Management

Branch Manager

September 2005 - February 2011

HDFC BANK LIMITED

India

September 2005 - February 2011

Parbhani and Jalgaon
•
Enhanced usage of 30+ products in the liabilities, assets portfolios and third party products of two branches with a
core team of more than 15 people, leading to higher revenue and profit growth; enabled win of awards in multiple
categories for achieving proprietary and Bancassurance product sales targets

•
Introduced the Trade Finance product in Jalgaon and generated substantial business in International Trade
Company industry:
Banking
Job role:
Management

Executive

October 1998 - May 2000

Surya Fiscal & Allied Services

India

October 1998 - May 2000

Job role:
Sales

Education

ICFAI University

June 1998

June 1998

Master's degree, Corporate Finance

India

courses: Chartered Financial Analyst

Skills

Good Governance
Expert
Good Governance
Expert
Envisioning
Expert
Envisioning
Expert
Strategy Work
Expert
Strategy Work
Expert
Identifying New Business Opportunities
Expert
Identifying New Business Opportunities
Expert
Team Building
Expert
Team Building
Expert
FINANCE
Expert
FINANCE
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
PROFIT
Expert
PROFIT
Expert
SALES
Expert
SALES
Expert
APPROACH
Expert
APPROACH
Expert
ATM
Expert
ATM
Expert
BANKING
Expert
BANKING
Expert
CEO
Expert
CEO
Expert
Key Account Management
Expert
Key Account Management
Expert
Business Strategy
Expert
Business Strategy
Expert
Identifying New Business Opportunities
Expert
Identifying New Business Opportunities
Expert
Building revenue streams
Expert
Building revenue streams
Expert
Team Building
Expert
Team Building
Expert