Nizamuddin Mohammed

• Directed healthcare and industrial catering operations serving ~4 million meals monthly to 7, 000+ patients,
professionals, and workers across multiple facilities; total annual revenue ~INR 150M.
• Full P&L ownership across all business units; drove 12% reduction in food and logistics costs (INR 18M annually)
through rigorous SOP enforcement and process optimization.
• Directed a 6, 500+ workforce across multi-site operations, improving productivity by 18% through KPI-driven
performance management.
• Achieved 94% patient satisfaction score; Partnered with clinical stakeholders to design and implement therapeutic
diet programs, ensuring full regulatory compliance and enhanced patient outcomes.
• Reduced compliance audit non-conformances by 40% within 12 months by implementing iAuditor-based digital
audit workflows and real-time corrective action tracking.
• Leveraged FoodPro and Microsoft Dynamics 365 to optimize procurement, inventory, and vendor performance
across multi-site operations.
• Sustained FSMS ISO 22000 and HACCP certification with zero food safety incidents.

• Directed 45+ B2B client accounts — including Saudi Aramco, SABIC, and Johns Hopkins Aramco Healthcare —
generating SAR 250M in annual revenue and ~60 million meals annually.
• Improved operating margins through strategic cost restructuring and vendor consolidation while maintaining 100%
client retention across 45+ enterprise accounts
• Spearheaded end-to-end operations for 17 premium casual dining outlets (Chilis and Fuddruckers); oversaw
franchise expansion, recruitment, and day-to-day P&L across all sites.
• Managed 5, 000+ member multinational workforce using ADP and Kronos HRIS platforms; implemented
succession planning frameworks reducing attrition by 22%.
• Leveraged SAP MM and Oracle systems for supply chain and procurement management; optimized vendor
contracts reducing operational expenses by 10% while retaining all 45+ client contracts.
• Conducted 1, 200+ safety and quality audits using Safety Culture/iAuditor across all client sites; maintained zero
critical safety incident record throughout entire tenure.

• Drove 20% increase in client acquisition through innovative F&B strategies and targeted market expansion across
the Western Province.
• Executed 6 franchise restaurant launches (Fuddruckers and Chilis, 2016-2018); managed pre-opening setup,
recruitment, and performance monitoring for all sites.
• Built and led 1, 200+ member operations team; standardized SOPs reducing quality non-conformances by 30%
and achieving 95% client satisfaction rate.

• Established and tracked KPIs across multi-unit F&B operations; streamlined service workflows reducing
turnaround time by 15% and improving quality compliance scores across all sites.
• Led performance evaluations and succession planning for 300+ team members across multiple high-volume units;
supported 8 internal promotions and reduced supervisory vacancy rate by 25%.

• Supervised QA processes across catering operations, ensuring compliance with food safety and hygiene standards.

• Executed quality control inspections and audits to maintain product and service standards.

• Managed dairy product quality control; established QC protocols improving compliance and product consistency.