operation manager
PIMP MY RIDE
Total years of experience :5 years, 2 Months
Overseeing post-repair services (vehicle delivery, test driving, etc.)
Improve operational management systems, processes and best practices
Contacting clients regarding the status of vehicles Ordering parts and supplies as needed
Formulate strategic and operational objectives Managing and controlling costs Manage budgets and forecasts
Perform quality controls and monitor production KPIs Find ways to increase quality of customer service
Developing and implementing operational policies and procedures to ensure efficient and effective operations. Improving systems, processes, and best practices. Managing day-to-day operations as well as the operations team and operations department. Ensuring that organizational processes remain legally compliant with regulations and standards. Maintaining and enforcing health and safety guidelines. Monitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performance.