نزار أحمد

• Created the New Qterminals domain environment from scratch and migrated the all users from Milaha domain to Qterminals domain.
• Migrated the on-premise Active directory to Azure Active Directory
• Assesment done to migrate all servers to Microsoft Azure Tenant
• Migrated the JADE application servers to Microsoft Azure.
• Implemented and managing the Infoblox with Grid Master version 8.6.2
• Migrated the Microsoft ofice 365 users from Milaha tenant to Qterminals Tenant
• Implemented the Microsoft AD connect to integrate between onpremise AD to Azure AD
• Managing the Sharepoint Online and Sharepoint 2019 onpremise servers
• Implemented and managing the PAM solution ( One identity) and Implementing the IAM solutions
Internal
• Implemented and maintained the ForcePoint DLP (DLP ver 8.8.2.225, DLP manager 8.6) and
BoldenJames application (ver 3.17.0).
• Implementing and Administering the Confence triage and Vision
• Implemented and maintaining the Tenable SC Plus 6.2.0
• Implemented the RED HAT Linux servers for applications
• Impmented the SIEM solution SPLUNK Enterprise 8.2.3.2 in Qterminals Environment
• Implemented the HP synergy environment with HPE Primera SAN storage
• Implemented the Cortex XDR antrivirus for all users and servers.
• Implemented the Palo alto perimeter and DC firewall with model PA3410
• Implemented and providing admin support to the Teammate auditing software
• Implemented and maintaining the Manage Engine Endpoint central 11
• Manging the Cloudflare External DNS and godaddy domain registration
• Purchasing and managing the Digicert for all external certificates for company
• Implemented the JADE servers for NCT operations in HAMAD Port.
• Engaged with Navis servers implementations for CT1 and CT2 operations.
• Implemented and managing Active directory servers 2012, 2016, 2019, Navis servers, Jade servers, Share point server hardware and all the hardwares in QDC5 and Hamadport data centre.
• Implemented and maintaining the Microsoft Hyper -v virtualization servers/ Vmware virtualization server which is more than 20 physical servers and more than 250 virtual servers.
• Implemented and maintaining the HP synergy 12000frame
• Implemented and maintaing the HP Primera 600 Storage
• Implemented and maintaing the HP oneview
• Developed VMs through snapshot & templates in hyper-v and vmware
• Providing desktop / email support to the end users.
• Coordinate with the vendors to implement new project.
• Set up workstations/ laptops & configured on network for clients
• Configured network/ desktop to access email/ shared resources
• Ensured compliance to IT Audit policy with regards to management of assets and documents.
• All system admin task has handled for the organization.

Created the New Qterminals domain environment from scratch and migrated the all users from Milaha domain to Qterminals domain. Migrated the on premise Active directory to Azure Active Directory Assesment done to migrate all servers to Microsoft Azure Tenant Migrated the JADE application servers to Microsoft Azure. Implemented and managing the Infoblox with Grid Master version 8.6.2 Migrated the Microsoft office 365 users from Milaha tenant to Qterminals Tenant Implemented the Microsoft AD connect to integrate between onpremise AD to Azure AD Managing the Sharepoint Online and Sharepoint 2019 onpremise servers Implemented and managing the PAM solution ( One identity) and Implementing the IAM solutions Implemented and maintained the ForcePoint DLP (DLP ver 8.8.2.225, DLP manager 8.6) and BoldenJames application (ver 3.17.0). Implementing and Administering the Confence triage and Vision Implemented and maintaining the Tenable SC Plus 6.2.0 Implemented the RED HAT Linux servers for applications Impmented the SIEM solution SPLUNK Enterprise 8.2.3.2 in Qterminals Environment Implemented the HP synergy environment with HPE Primera SAN storage Implemented the Cortex XDR antrivirus for all users and servers. Implemented the Palo alto perimeter and DC firewall with model PA3410 Implemented and providing admin support to the Teammate auditing software Implemented and maintaining the Manage Engine Endpoint central 11 Manging the Cloudflare External DNS and godaddy domain registration Purchasing and managing the Digicert for all external certificates for company Implemented the JADE servers for NCT operations in HAMAD Port. Engaged with Navis servers implementations for CT1 and CT2 operations. Implemented and managing Active directory servers 2012, 2016, 2019, Navis servers, Jade servers, Share point server hardware and all the hardwares in QDC5 and Hamadport data centre. Implemented and maintaining the Microsoft Hyper -v virtualization servers/ Vmware virtualization server which is more than 20 physical servers and

• Render Admin support to Active directory servers 2008/2012, Exchange 2010 DAG, TMG 2010, ERP servers, Share point server hardware and all the hardware’s in ODC and HO data centre.
• Planning and providing support to RORO software implementation to new HAMAD Port.
• Managing and maintaining the Microsoft Hyper -v virtualization servers which is more than 25 physical servers and more than 50 virtual servers.
• Focus on maximizing uptime of Exchange Server 2010 by using DAG for 2010.
• Focused on migration, implementation & support of Microsoft Exchange Server 2010 from to exchange 2016 from ODC1 to IDC5; managed user’s mail box including creation/ deletion of mail boxes.
• Generated certificates for services through certificate server like IMAP, SMTP, IIS and POP3.
• Developed SMTP relay for specific application server.
• Implemented OWA publishing rule in ISA 2006/ TMG2010, high availability DAG for Mailbox servers.
• Manage and maintain the Cisco Email security for exchange.

Render Admin support to Active directory servers 2008/2012, Exchange 2010 DAG, TMG 2010, ERP servers, Share point server hardware and all the hardwares in ODC and HO data centre. Planning and providing support to RORO software implementation to new HAMAD Port. Managing and maintaining the Microsoft Hyper -v virtualization servers which is more than 25 physical servers and more than 50 virtual servers. Focus on maximizing uptime of Exchange Server 2010 by using DAG for 2010. Focused on migration, implementation & support of Microsoft Exchange Server 2010 from to exchange 2016 from ODC1 to IDC5; managed users mail box including creation/ deletion of mail boxes. Generated certificates for services through certificate server like IMAP, SMTP, IIS and POP3. Developed SMTP relay for specific application server. Implemented OWA publishing rule in ISA 2006/ TMG2010, high availability DAG for Mailbox servers. Manage and maintain the Cisco Email security for exchange. Providing the support to Cisco Web security devices. Given full support to all application servers like Qasset 2008, finance server (al-attiyah), attendance server (al-amthal), HR server (al-amthal)and self service servers (i-Team servers) and all application servers in the organization. Developed VMs through snapshot & templates in hyper-v. Manage the Microsoft forefront for spam control Manage and maintain the servers, clients through SCCM server. Manage the Print and file server by using the windows failover clustering. Managing the manual backup of all the servers by using hyper-v console. Providing desktop / email support to the end users. Coordinate with the vendors to implement new project. Maximized client satisfaction through qualitative service delivery and prompt resolution of issues. Troubleshot WSUS and implemented NAT. Involved in deployment of patches through group policy; management of backup structures using NT / Hyper-v image Backup. Set up workstations/ laptops & configured on network for clients Configured network/ desktop to access email/ shared resources Ensured compliance to IT Audit policy with regards to management of assets and documents. All system admin task has handled for the organization.

Render Windows support to major clients like Mubadala Group, DMA (Department of Municipal Affairs), WRM (Western Region Municipality, ADFCA (Abu Dhabi Food Control Authority), FANR, ADSIC, ADWEA and various other clients. Manage the Cisco Email security devices for spam control. Manage and maintaing the MYQ Print server. Coordinate activities related to VMware and virtualized servers. Set up workstations/ laptops & configured on network for clients Configured network/ desktop to access email/ shared resources Ensured compliance to IT Audit policy with regards to management of assets and documents. All system admin task has handled for the organization.

Accountabilities:

• Render Windows support to major clients like Mubadala, DMA (District Municipality Authority), WRM (Western Region Municipality, ADFCA (Abu Dhabi Food Control Authority), FANR, ADSIC, ADWEA and various other clients.
• Work on HP tools like HP service manager (ticketing), HP operations manager (monitoring), backup software like Networker 7.0, Symantec backup software.
• Focus on maximizing uptime of Exchange Server 2010/2007 by using DAG for 2010 and CCR for 2007.
• Maintain the Hub/Cas 2010/2007 server by using the NLB configuration.
• Manage and maintain the Edge servers 2010/2007.
• Manage the Microsoft forefront for spam control.
• Manage the Print and file server by using the windows failover clustering.
• Coordinate activities related to VMware and citrix virtualized servers.

Deployed through IT PEOPLE company from April 2011 till Aug 2011 as contract employee.

(COMPANY OF AAMAL AL SHAMIL FOR TELECOM AND IT) Riyadh,
Saudi Arabia
Sep 2010
• Mar 2011 Coordinated activities related to Windows administration for Al-Wasatah Capital (KSA).

Accountabilities:

• Involved in troubleshooting in Windows 2003 domain, Exchange mail server 2007, ISA server 2006 including maintenance of 25+ servers (HP DL 380, DL 580 series).
• Implemented & ensured compliance to ‘Group Policy ‘for around 400+ users in the project.
• Focused on migration, implementation & support of Microsoft Exchange Server 2007; managed user’s mail box including creation/ deletion of mail boxes.
• Generated certificates for services through certificate server like IMAP, SMTP, IIS and POP3.
• Developed SMTP relay for specific application server.
• Implemented OWA publishing rule in ISA 2006, high availability LCR for Mailbox servers.
• Maintained backup & restored mails based on requirements using Exchange BPA tool.
• Implemented/ maintained public folders and rebuilt server based on requirements.
• Maintain updated knowledge on high availability concepts like CCR, SCR, implementation/ maintenance of edge transport server.
• Manage & maintain MacAfee Group shield 7.0 for Exchange 2007.
• Set up anti spam agents in Hub transport server, CITRIX Xen Server 5.5.0.
• Configured VeriSign external certificate for Exchange & imported to ISA server for publishing mail server.
• Converted the Existing Physical server into Xen Virtual Servers by using Xen Converting tool and by restoring the Backup through NT Backup.
• Developed VMs through snapshot & templates.
• Ensured smooth functioning of COB on TEMENOS T24 application.
• Configured & maintain wireless network, Cisco 3560 switches and Cisco 1800 routers.
• Worked on Cisco unified Call Manager 7.0.
• Maximized client satisfaction through qualitative service delivery and prompt resolution of issues.
• Troubleshot WSUS and implemented NAT.
• Involved in deployment of patches through group policy; management of backup structures using NT Backup.
• Set up workstations/ laptops & configured on network for clients
• Configured network/ desktop to access email/ shared resources
• Ensured compliance to IT Audit policy with regards to management of assets and documents.
• Managed engine server 7.0 and central call logging system.

Client: Al- Wasatah Capital (KSA) Aug 2007
• Sep 2010 Involved in troubleshooting in Windows 2003 domain, Exchange mail server 2007, ISA server 2006 including maintenance of 25+ servers (HP DL 380, DL 580 series). Implemented & ensured compliance to Group Policy for around 400+ users in the project. Focused on migration, implementation & support of Microsoft Exchange Server 2007; managed users mail box including creation/ deletion of mail boxes. Generated certificates for services through certificate server like IMAP, SMTP, IIS and POP3. Developed SMTP relay for specific application server. Implemented OWA publishing rule in ISA 2006, high availability LCR for Mailbox servers. Maintained backup & restored mails based on requirements using Exchange BPA tool. Implemented/ maintained public folders and rebuilt server based on requirements. Maintain updated knowledge on high availability concepts like CCR, SCR, implementation/ maintenance of edge transport server. Manage & maintain MacAfee Group shield 7.0 for Exchange 2007. Set up anti spam agents in Hub transport server, CITRIX Xen Server 5.5.0. Configured VeriSign external certificate for Exchange & imported to ISA server for publishing mail server. Converted the Existing Physical server into Xen Virtual Servers by using Xen Converting tool and by restoring the Backup through NT Backup. Developed VMs through snapshot & templates. Ensured smooth functioning of COB on TEMENOS T24 application. Configured & maintain wireless network, Cisco 3560 switches and Cisco 1800 routers. Worked on Cisco unified Call Manager 7.0. Maximized client satisfaction through qualitative service delivery and prompt resolution of issues. Troubleshot WSUS and implemented NAT.

 Worked on IBM PC, Laptops in different models
 Preparing and deploying images of Desktops and Servers using Norton Ghost 6.01 Software
 Configuring laptops for Dialup to the network
 Installation of Operating system and application according to needs
 Desktop hardware level issues.
 Installation, Configuration and troubleshooting the applications like MS office, Citrix client, Antivirus, BPCS Session manager, Rumba & IBM Client access express
 Management and maintenance of desktop, laptop, server, network.
 Telephonic troubleshooting of IT related issues.(Even users at abroad)
 Installation, Configuring & troubleshooting of IMAP & POP3 Outlook clients.
 Installation & managing updating of Antivirus & Microsoft patches on the Clients computers

Maintained & troubleshot Network; troubleshot Windows 2000 Server. Managed client computers; configured & installed client operating system.

 Network installation of Domain and workgroup environment.
 Installing and configuring the server operating system WIN2000 Installing and maintaining the all client operating system.
 Installing and troubleshooting of all kinds of desktop pc’s and laptop computers.
 Worked as a desktop engineer for 1 year.
 Installation and troubleshooting of DATACARDS models like SP35/55/75
 DC120, DC280, DC 150i for 2 years.
 Installation and troubleshooting of point of sales, printers, scanners, fax, money counting machines, access control systems for 3and1/2 years and these equipments also connected to computers as well as to the network for their connectivity.
 Installation of I-WATSU telephone exchange systems and maintain the telephone networking.

Involved in installation of Network/ Domain and workgroup. Nov 1999
• Jun 2006 Installed & configured server operating system WIN2000 and maintained client operating system. Set up & troubleshot desktop PCs & laptop computers including Datacard models like SP35/ 55/ 75, DC120, DC280, DC 150i and other peripherals. Built I-WATSU telephone exchange systems and maintain & telephone networking.

 Managing and maintaining the CDOT PABX, ACCORD PABX and other telecom Equipments