NOEL ANTONY

Roles & Responsibilities➢ Ensuring project management methodologies and frameworks are standardized across Joud Coffee.➢ Aligning projects with strategic goals to enhance brand expansion, operational efficiency, and customer experience.➢ Developing detailed project plans, timelines, and milestones for seamless execution.➢ Coordinating cross-functional teams and vendors to ensure on-time and budgeted project delivery.➢ Providing executive reporting and stakeholder communication to support data-driven decision-making.➢ Monitoring project performance and implementing continuous improvement initiatives for operational excellence.➢ Managing resources, budgets, and third-party vendors to optimize project efficiency.➢ Leading expansion initiatives, including new store openings and digital transformation projects.

Roles & Responsibilities➢ Initiating Project Onboarding and offboarding.➢ Liaison between the project leadership and the employees.➢ Staffing forecasting and resource management.➢ Tracking Business User Stories, FS, and process flowsand other client deliverables➢ Taking care of daily, weekly and monthly project reportsand presentations.➢ Spokesperson for the project to the client.➢ Ensuring the entire \[project employees are compliant as perthe company’s as well as the➢ client’s policies and requirements.➢ Calendar management for the project➢ Organizing and conducting AHM’s and other projectevents.➢ Addressing employees’ issues regarding client virtualdesktop.➢ Ensuring the project meet the client SLA’s and metrics.