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Nokulunga Bungqu, Team Leader

Nokulunga Bungqu

Team Leader·City of Ekurhuleni

South Africa

High school or equivalent, High school

Work experience

Total years of experience: 11 years, 7 months

Team Leader

January 2025 - Present

City of Ekurhuleni

Benoni, South Africa

January 2025 - Present

• Leading and mentoring a team of solid waste collectors, promoting best
practices in waste handling and customer service.
• Analyzing collection routes and schedules to maximize efficiency and
minimize operational costs.
• Analyzing performance metrics and providing reports to management on
operational efficiency and effectiveness.

Company industry:
Public Administration

Litter Picker

January 2019 - January 2025

City of Ekurhuleni

Benoni, South Africa

January 2019 - January 2025

• Street cleaning.
• Removal of illegal dumping.
• Assisting in the office with administrative work.

Company industry:
Public Administration

Supervisor

January 2018 - January 2019

Gelato Dolce Coffee & Cream (OR Tambo International Airport)

Johannesburg, South Africa

January 2018 - January 2019

• Overseeing the daily operations of the shop and ensuring that customers
receive excellent service.
• Encouraging teamwork and resolving conflicts.

Company industry:
Hospitality & Accomodation

Supervisor

January 2016 - January 2018

MMC Security and Joint Venture

Johannesburg, South Africa

January 2016 - January 2018

• Supervising waste collection routes and schedules.
• Ensuring fleet compliance with regulations.
• Preparing reports on waste management operations.

Company industry:
Safety & Environment

Sales Associate

January 2014 - January 2015

Foschini

Tembisa, South Africa

January 2014 - January 2015

• Greeting customers and providing assistance.
• Resolving customer complaints.
• Meeting sale targets and goals.
• Handling transactions and processing payments.

Company industry:
Retail & Wholesale

Education

Simunye High School

January 2013

January 2013

High school or equivalent, High school

South Africa

Skills

ATTENTIVE SERVICE
Intermediate
ATTENTIVE SERVICE
Intermediate
COMPASSION
Intermediate
COMPASSION
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
WASTE MANAGEMENT
Intermediate
WASTE MANAGEMENT
Intermediate

Training and Certifications

Certifications
14 and PDP.
Higher Certificate in Local Government
Certificate in Supervision
Certificate in Fire Fighter
Certificate in First Aid