Deputy Manager / Lead Auditor / Lead Trainer
SGS - Société Générale de Surveillance
Total years of experience :21 years, 4 Months
As a lead auditor I, conducted more than 550 Man-days of 2nd & 3rd party (Local & International) audit for Information Security Management System (ISO 27001), Quality Management System (ISO 9001), Social Accountability (SA8000), Environmental Management System (ISO 14001) and Auditor Occupation Health & Safety (OHSAS 18001); and being responsible for;
• Conducts audit against ISO 27001 (Information Security Management System), act as Lead auditor
• Conducting audits against ISO 9001 (Quality Management System), acted as Lead auditor
• Conducting audits against SA8000 (Social Accountability), acted as Lead auditor
• Qualified & Approved auditor for BSCI, SMETA (SEDEX), Responsible Sourcing (RS), etc.
• Provide Trainings against ISO 27001 & ISO 9001with outstanding feedback for both Public and In-House.
• Good understanding on BSMS as verified approximately 50 company’s Business Continuity Management System in more than 100 man-days of ISMS audits across different industry sectors Local and International.
• Short trainings on ISMS, QMS and relevant areas with outstanding feedback. (trainings include both public and in-house) on - IQA, QMS, ISMS, H&S, Social, etc.
• Had the privilege of auditing majority of ISO 27001 clients in Pakistan.
• Sector Expertise for the following industries (Information Technology, Telecom, Aviation/Airlines, Logistics, Insurance, etc)
• Involved in Audit activities (Review & Verified Internal Audits, Control & Security mechanism, Risk Assessment, Management & Treatment, Hazard Identification, Statistical / Trend Analysis, Severity & Likely hood of occurrences, Root Causes, Corrective Preventive action to reduce adverse incidents)
• Conduct follow-up Audit to compile, collect the Audit Evidence as conformity of Major/Minor non-compliances.
• Review and Verify Business Continuity Management (Plan / Procedure / Execution), Business Impact Analysis (BIA), RTO / RPO, associated Risks & Weakness within scope domain.
• Provide assistance to client to develop a methodical process that ensures clarity, consistency, completeness of the developed policies & procedures to ascertain that all business requirement are met in order to conduct the audit against various international Standards, like (ISO 9001, ISO 14001, OHSAS 18001, ISO 27001, ISO 20000, BS25999/ISO 22301, ISO 31000 & other 2nd / 3rd Party Guidelines)
• Conduct multiple audits of SAP systems for the Production, Marketing, Material Management modules.
Some prominent organizations audited;
Ministry of Finance (IT Dept) - (Abu Dhabi)
Emcor Facilities Services (Dubai)
Excellence through Quality (EtQ) - Jordan
Mari Petroleum Company Limited. (Pakistan)
TNT Business Solutions (Mauritius)
Bank Sohar (Oman)
Medscheme International (Mauritius)
Britam Defence (Dubai)
Supreme Fuels Trading FZE - (Afghanistan)
College of North Atlantic Qatar (CNAQ) - Doha Qatar
and more
My Responsibilities as a Security Analyst include:
• Providing structured Security Analysis associated with technology categories; covering O.S., Firewalls, Routers, Databases, Wireless Protocols and more.
• Patching Aggregation & System Notification for users of latest product patches.
• Security Alerts covering latest Vulnerabilities, Worms, Viruses and Trojans.
• Receiving & Monitoring notifications for critical system and service outages.
• Directly and indirectly supervising staff members in the development, implementation, and support of applications to meet the client's business requirements.
My Responsibilities as a Business Development Executive include:
• B2B analysis in conjunction with IBM products & software.
• Lead Management of different IBM Clients in Pakistan on behalf of ARPATECH in a specific designated territory.
• Carrying out sales management activities and providing consultancy of the products & services of IBM products to new prospects & existing clients
• Working closely with IBM sales team in Pakistan to capture market potential and on-ground challenges and with ARPATECH development team to assess the capabilities and key strength areas.
• Developing Business Proposals, SLA documents and Quotations for clients.
• Maintaining the total to (10) Lockheed’s L-1011 Aircrafts having Rolls-Royce Engines
• Monitoring and ensuring the OHS elements as prescribed by the Aircraft manufacturer, CAA and regulatory bodies during on ground maintenance, Service checks, completing Job-Cards.
• Corresponded with international offices and clients.
• “Redesigned and Implemented more effective work cards to reduces Man-Hours by 25%
• Technical / Business Analysis for BoD of the company about the various process implementation and functionality in detail.
• Corresponded with international liaisons offices and clients.
• Frequently conducted training sessions for staff members based on revised Regulations, Service bulletins, Advisories, etc.
• Provide technical support to Dial-up, ISDN, DSL & Wireless users on call or on field.
• Monitor MRTGs for smooth appropriate distribution of bandwidth.
• Monitor the Internet connectivity, browsing and download speed.
• Provided technical support to Engineers & Senior Technical persons.
• Had a working experience on the following fleet (Boeing B777, B747, B737, Airbus A310, A300, Fokker)
• Ensuring the Occupational Health & Safety elements as prescribed by the Aircraft manufacturer, CAA and regulatory bodies during on ground maintenance, Service checks, completing Job-Cards.
• Experience of handling various operations (Ground Power, High / Low Power Engine Run-up, Bed-lifter, FMC, Air Cart, Tug & Tow operation, RAMP) operations etc
• Communication with Air Traffic Controller (ATC) and Ground ops during Arrival / Departure.
• Coordination with Cockpit and Ground during Push-Back / Towing operations.
• Turn Around Check / Layover Checks of various systems of Aircraft.
• Ensure safety and security while servicing various Aircraft systems, refueling / defueling & Removal /Installation of various Aircraft components.
Thesis: Factors Influencing Brand Preference In Airline Industry.
The Cumulative GPA is 3.0 • Merit Scholarship is awarded from IQRA UNIVERSIRTY in summer term 2004 • Appreciation Letter from IQRA UNIVERSIRTY for working as an “EXECUTIVE MEMBER”, Computer Society of IQRA Student Council 2004-2005.
Letters of Appreciation from Manager Engineering Pakistan International Airlines.