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Noor Mahdi, office manager

Noor Mahdi

office manager·SC for IT Solutions & Consultancy

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 17 years, 6 months

office manager

January 2024 - Present

SC for IT Solutions & Consultancy

Dubai, United Arab Emirates

January 2024 - Present

- WOversee the smooth day-to-day operations of the office.
- Manage office supplies and inventory, ensuring timely replenishment.
- Provide administrative support to executives and team members as needed.
- Coordinate meetings, appointments, and travel arrangements.
- Prepare and distribute correspondence, reports, and presentations.
- Extremely responsive work style and professional diligent management of tasks.
- Delegate tasks and monitor performance to ensure efficiency and accuracy.
- Process the needed papers of government offices, invoices, expense reports, and petty cash
- reimbursements.
- Organize office events, meetings, and team-building activities.
- Manage logistics for conferences, workshops, and client visits.
- Maintain and organize the executive’s calendar, scheduling meetings, appointments, and
- events to optimize efficiency.
- Draft, proofread, and manage correspondence including emails, letters, and reports on behalf of the
- executive.
- Prepare and edit internal and external communications to ensure clarity and professionalism.
- coordinate with Government departments.
- Create, format, and edit reports, presentations, and other documents as requested by the executive.
- Develop and maintain a comprehensive filing system, both physical and electronic, for easy retrieval.

Company industry:
IT Services
Job role:
Administration

administrative assistant

February 2024 - September 2024

American University of Baghdad

Baghdad, Iraq

February 2024 - September 2024

Responsibilities:
- Maintain accurate records of student enrollment and attendance.
- Coordinate and schedule meetings, appointments, and events for department staff. Opening, sorting, and distributing correspondence, including email, faxes.
- Assist with the preparation and distribution of educational materials and resources. Manage and maintain school or university databases and filing systems.
- Assist with the organization and coordination of special events and projects. Monitor and order office supplies and materials as needed.
- Respond to emails and phone calls in a timely manner.
- Provide clerical and general office support to other offices.
- Attending Meetings and taking minutes when required.

Company industry:
1339
Job role:
Administration

Executive Secretary

April 2022 - July 2022

Alfa Star Global General Trading LLC

Dubai, United Arab Emirates

April 2022 - July 2022

Responsibilities:
•Provide administrative & clerical tasks such scanning, printing, preparing & editing letters, reports and emails.
•Prepare correspondence, receive visitors, arrange conference calls, and schedule meetings for Management team member.
•Coordination and administration of Management team meetings and other meetings/
•Coordinate executive's schedule, making appointments and establishing agendas. Screen executive's phone calls and incoming mail.

Company industry:
Oil & Gas
Job role:
Administration

Executive Secretary

January 2022 - April 2022

New Dimension Group

Dubai, United Arab Emirates

January 2022 - April 2022

Responsibilities:
•Taking care of all the correspondence, general & confidential.
•Assist in preparing manpower mobilization plan charts; leave plan, power point presentation etc.
•Organize hotel, travel booking and other miscellaneous requirement.
•Assist in inviting, organizing schedule for meeting and maintain allotment for conference room, recording minutes of meeting and keep record of activities.

Company industry:
Oil & Gas
Job role:
Administration

Project Secretary

April 2010 - October 2020

Petrofac International Limited

Sharjah, United Arab Emirates

April 2010 - October 2020

1. Schedule appointments for Management & staff as required.
3. Filing & arranging documents, Assist Directors with office administrative support upon request.
4. Process incoming and outgoing mail, faxes, couriers, and correspondence.
5. Typing & preparing correspondences (Memos, Letters, and Forms.
6. Support the Senior Engineer Day to day activities.
7. Maintain the Senior Manager’s schedule.
8. Handle Manager’s incoming/outgoing telephone calls.
9. Organize business trips and arrange visa letters for Managers, Colleagues, and Guests to ensure a seamless visa process.
10. Provided direct assistance to the Directors, ensuring their business travel, meeting arrangements, correspondence, banking, and other personal errands were efficiently addressed.

Company industry:
Oil & Gas
Job role:
Secretarial

Credit Controller

August 2007 - November 2009

ITP Publishing group

Dubai, United Arab Emirates

August 2007 - November 2009

1. Following up the company’s projects and related payments, Visiting and meeting clients (marketing managers, accountants, manager, and owners).
3. Checking customer’s statements/payments and reconcile their accounts.
4. Collecting the money for the company.
5. Dealing with the accounts of the company and other companies.
6. Checking credit limits and facilities to customer.
7. Reviewing black listed companies.
8. Follow up the legal cases with lawyers.
9. Collect documents for distribution, mailing and filing.

Company industry:
Publishing
Job role:
Accounting and Auditing

Customer service representative

December 2005 - June 2007

Emirates bank group

Dubai, United Arab Emirates

December 2005 - June 2007

1. Greet public in person and over the telephone.
2. Answer questions regarding status of various accounts and attend to problems or complaints from customers in person, on the telephone or by written correspondence.
3. Explain policies, regulations, and rate structures. Set up and maintain various files, records, and registers.
4. Complete a variety of forms and prepare account summaries and reports.
5. File forms and records.
6. Make photocopies and operate a variety of standard office machine.

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Baghdad University/ College of Administration & Economy

June 2003

June 2003

Bachelor's degree, Business Administration

Iraq

GPA (percentage): 78%

GPA (percentage): 78%

Skills

Executive Secretary
Expert
Executive Secretary
Expert
Secretarial
Expert
Secretarial
Expert
Admin Assistant
Expert
Admin Assistant
Expert
Banking
Expert
Banking
Expert
Customer Service
Expert
Customer Service
Expert
Banking
Expert
Banking
Expert
Customer Service
Expert
Customer Service
Expert
Credit
Expert
Credit
Expert

Languages

Arabic
Expert
English
Expert