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Noor Abu Shanab, Business Support Manager

Noor Abu Shanab

Business Support Manager·Business Machines Company

Kuwait

Bachelor's degree, Business Administration Economics

Work experience

Total years of experience: 21 years, 1 months

Business Support Manager

November 2016 - Present

Business Machines Company

Al Kuwait, Kuwait

November 2016 - Present

• Ensure Development of the HR & Administration Department’s policies and procedures and follow up their implementation to achieve the HR & Administration Department’s objectives.
• Manage the HR Manpower Planning process as well as, review, discuss and manage the consolidation of BMC Departments’ manpower plans and budgets.
• Manage the exit interview process to identify reasons for employee termination/resignation.
• Manage the recruitment activities for BMC including sourcing, screening, interviewing, testing and selecting candidates as well as reviewing job offers, employment contracts and employee orientation programs.
• Initiate and guide the annual performance appraisal process and ensure that the department managers are provided with the required forms and methodology for performance appraisals and provide
• Manage the implementation of Personnel services related to salaries, premiums, leaves, penalties, transfer, promotions, provision of benefits, end of service, and contract renewal as per the labor law and BMC’s policies & procedures.

• Implement and manage the company's job evaluation and salary administration programs.

• Oversee payroll operations in coordination with the Finance department to ensure the maximum degree of efficiency and accuracy.
• Recommend salary adjustments, rewards, and promotions based on employee performance and carry out disciplinary meetings whenever deemed necessary.
• Oversee the preparation of employment contracts and the contractual relationship between the employees and the company to maintain the right of both parties according to the terms and conditions of the contract, applicable laws, and regulations.
• Monitor the development of an employee database that contains all employee information (promotions, sick days taken, vacation days accrued, etc.) to ensure an efficient retrieval of information when needed.
• Manage all matters pertaining to facilities management of the offices (e.g. furniture, photocopiers, cleaning contracts, and allocation of space, services and equipment and IT services and renewals) and ensure that effective maintenance and repair services are provided on a timely basis.
• Oversee all purchasing activities for BMC including (furniture, equipment, and stationeries) as well as, evaluate and provide approval on all quotations received to conclude on the selected supplier.
• Manage the Implementation of the personnel administration activities including (Personnel Files, Retirement, Resignation, Termination, Grievance Handling, Conflict of interest, Disciplinary action, Time & Attendance, Benefit Administration, Employee Loans, End of service benefits, Leaves, Overtime, Relocation etc.).
• Manage matters related to office security and deal with any security breach incidents to maintain a safe environment for the employees at BMC.
• Monitor the arrangement of travel services and business trips (private or official) concerned with ticket issuance and related reservations to be executed in timely and efficient manner.
• Ensure proper documentation and completion of formalities for issuance and renewal of necessary visas, work permits, and residencies for all employees in compliance with latest government regulations in coordination with the Governmental Relations Coordinator.

• Oversee the renewal of BMC’s registration licenses with governmental agencies as required.

• Communicate with governmental authorities and provide the required information efficiently and accurately for ease of completion and decision-making.

Company industry:
Home & Office Furniture
Job role:
Human Resources and Recruitment

Executive Assistant & Tendering Department Assistant

April 2006 - Present

AL-BAIT AL-MA`MOUR TRADING CO.

Al Farawaniyah, Kuwait

April 2006 - Present

-provides all necessary forms and information to the Payroll Service and Accountants; coordinates and remits payment for all employee benefits, and associated forms prepared accurately and submitted in a timely manner.
-Answer all incoming calls and doing all outgoings calls for the manager.
-Responsible of doing the salary statements for all employees.
-Follow-up advertisements for tenders and follow-up pricing
-Doing and helping engineers with Tenders.
-Following up with all employees and tracking system.
-Facilitate appropriate arrangements for faculty and staff housing, traveling, transportation, insurance, medical care and other related issues
-Constructing and preparing the monthly salary Clarence with ministry of social affairs in order to keep the company file remain open.
-Organize staff events to encourage team building and communication skills
-Providing administrative support for the Human Resources Manager.
-Interaction and Correspondence with clients, staffs, applicants and vendors.
-Maintain all recruitment tracking systems and files, prepare and place advertisements, identify and obtain information on advertisements sources.
-Coordinating temporary staffing, coordinating supplies inventory, coordinate HR purchasing and accounting activities and maintain recordkeeping systems, coordinating distribution of office-wide resources
-Keeping abreast of provisions of the Kuwaiti Labor Laws provisions
-Ensure that job descriptions for all positions in the company are documented and updated periodically
-Carrying out all final settlement and leave calculations,
-Co-coordinating & following up with finance department for works related to salaries, employee's final dues, injured cases Etc.
- Co-coordinating all passport section related works with different sections.
- Maintaining and tracking a record for all communications facilities and its payments.

Company industry:
Other Business Support Services
Job role:
Administration

Manager

July 2008 - June 2014

NuNu Land Nursery ( Al- Khaldiya Nursery )

Al Farawaniyah, Kuwait

July 2008 - June 2014

Responsible for recruitment and making interviews.
Responsible about registration.
Follow up the students problem with tutor and parents.
Provide administration and financial reports for owners.
Arrange the employee's salaries and vacations.

Company industry:
Residential & Nursing Care Services
Job role:
Management

Executive Secretary for GM and HR Officer

March 2010 - April 2013

AL-BAHAR INDUSTRIES

Other

March 2010 - April 2013

-Preparing all leaves for employees.
-Coordinating with the Head office for the Air tickets to all staff.
-Arranging Transportation and the Air tickets to the staff of all the Departments and Sections during their vacations and deputation to their destinations. To follow-up & ensure that their passports have been stamped properly exit re-entry visas with the personnel department.
-General Administrative and logistics work.
-Business Trip planning and coordination for team personnel, claims from statement of expenses computer travel tool knowledge.
-Arranging visas, international hotels, conference rooms, trvel tickets, claiming statement of expenses
-Creating application package, preparing offer package, including offer letter, preparing general correspondence, creating and maintaining job files.

Company industry:
Manufacturing
Job role:
Secretarial

Executive Secretary for GM

May 2005 - April 2006

AL- HIBA AL-MASEYA TRADING CO.

Other

May 2005 - April 2006

-provides all necessary forms and information to the Payroll Service and Accountants; coordinates and remits payment for all employee benefits, and associated forms prepared accurately and submitted in a timely manner.
-Answer all incoming calls and doing all outgoings calls for the manager.
-Responsible of doing the salary statements for all employees.

Company industry:
Merchandising
Job role:
Secretarial

Education

ARAB OPEN UNIVERSITY

January 2013

January 2013

Bachelor's degree, Business Administration Economics

Kuwait

GPA (point): 2.33 out of 4

GPA (point): 2.33 out of 4

Having accounting subjects, HR subjects, Managing subjects, and Economics subjects.
View attachment

Skills

Hardwork
Expert
Hardwork
Expert
Flexible, responsible & able to work with a variety of people
Expert
Flexible, responsible & able to work with a variety of people
Expert
Team building and motivation skills.
Expert
Team building and motivation skills.
Expert
Management and leading Skills
Expert
Management and leading Skills
Expert
Work well under pressure.
Expert
Work well under pressure.
Expert
Knowledge of principles and procedures for personnel recruitment,
Expert
Knowledge of principles and procedures for personnel recruitment,
Expert
High energy, ambition, motivation and excellent communication skills.
Expert
High energy, ambition, motivation and excellent communication skills.
Expert
Good communication skills and get along well with the others.
Expert
Good communication skills and get along well with the others.
Expert
Knowledge of regularly & statuary requirements in Kuwait.
Expert
Knowledge of regularly & statuary requirements in Kuwait.
Expert
Knowledge of labour Law.
Expert
Knowledge of labour Law.
Expert
Hardwork
Expert
Hardwork
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Training
How to Manage An Effective Meeting
Gulf Innovation Academy
May 2020
Show credentials

Hobbies

  • table tennis