Noorul Islam Farhan Ahmed

CRM at Stc Specialized

• Saudi Arabia
• My current job since June 2016

Prepared detailed reports concerning project speci cations
and activities
•
Performed all testing and troubleshooting methods and
documented resolutions in the system
•
Worked with and developed applications with .NET core,
JAVA, Spring, Spring Boot, SQL Server, No SQL as well as
worked in troubleshooting methods and documented
solutions
•
Working with the team to identify minimal viable product and
decomposed feature set into small scoped user stories
•
Successful leadership of multiple projects completed to the
clients satisfaction including:
•
Worked as a technical team member on STCs T2R (Ticket 2
Resolve) initiative project, Phase 1 to completely redesign
the STCs customer complaint experience across STC
Enterprise Business Units (including STC Business, STC
Specialized and STC Solutions). The goal of the project is to
unify and redesign the customer care experience across all
STC EBU units using modern AI technologies and through
end-to-end integrated systems.
•
Worked as a

software architect

• Saudi Arabia
• October 2011 to January 2016

Managing junior development team by coaching, guiding
and educating in regards to meeting the project deadlines
•
Maintained clear lines of communication with the project
manager and the clients
•
Working as a

CRM

• Saudi Arabia
• January 2008 to June 2011

Performed daily programming tasks related to the ongoing
software development projects
•
Coding and bug xing in line with the daily tasks•
Worked with application manager to ensure right
requirements are captured to avoid rework
•
Bug- xing and solving performance-related issues•
Development of version 2 of 'Almasar' eet management
solution using latest Here Maps
•
Development of web-based

programmer

• Saudi Arabia
• August 2006 to December 2007

Worked as a

• October 2004 to January 2006