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Nora jamal, Marketing Manager

Nora jamal

Marketing Manager·Innovative Concepts Company ICCO- F&B

Saudi Arabia

Master's degree, Professional Communication: Digital Media

Work experience

Total years of experience: 7 years, 2 months

Marketing Manager

November 2025 - Present

Innovative Concepts Company ICCO- F&B

Jeddah, Saudi Arabia

November 2025 - Present

Projects Management: Managed marketing strategies and end-to-end projects for 3 brands,
including budget control
CRM Projects: led CRM & CJM initiatives to enhance customer experience and drive sales
Sales Growth Planning: Directed Pals Café rebranding and campaign launch, maintaining 3%
marketing spend
Digital Transformation Solutions: Implemented digital solutions (WhatsApp) to reduce costs and
improve engagement
Event Management: Executed large-scale events with 100+ influencers per eventto boost brand
awareness

Company industry:
Catering, Food Service, & Restaurant
Job role:
Marketing and PR

Marketing & PR Manager

October 2023 - Present

Petromin Corporation

Jeddah, Saudi Arabia

October 2023 - Present

Marketing Strategy & Execution: Developed and executed a strategic marketing plan to drive growth,
establish multiple revenue streams, build strong client relationships, and position the companyfor long
term success.
Partnership Development & Strategic Relations: Establish and nurture partnerships with key government
and private sector entities, including NEOM, Riyadh Air, RSG and PIF, to drive brand positioning and
business expansion.
Campaigns Management: Lead one ofthe succssufal campagin Be a Millionaire from concept and
planning through to full execution, generating 8% net growth, 140, 000+ participants, and a 12% uplift in
ROI via strategic media planning and partner engagement.
Digital Products Launching: Led the launch of DARB Connect, a fleet management digital platform
powered by Elm, overseeing the full brand identity development, including the mobile application,
website, and end-to-end customerjourney. Managed the PetrominIt app and website, including push
notifications, promotional offers, SEO content, and digital engagement strategies.
Events Management: Managed participation in the EVAuto Show Riyadh, securing the largest booth
presence, facilitating the signing of 12 strategic partnerships with companies such as Aramex and Elm,
attracting over 10, 000 visitors, and generating 100+ qualified client leads. Led Formula One sponsorship
management, including media content, VIP engagement, branding, and on-ground activation.
Digital Marketing & Advertising: Led digital marketing initiatives across social media, targeted
campaigns, Google Ads, and website managementto maximize brand visibility, customer engagement,
and lead generation through data-driven strategies and creative content execution.
Public Relations & Media Relations: Managed all PR and media relations activities, including press
releases, TV and press interviews, and communications with government entities and private sector
organizations. Ensured all published content and media coverage aligned with brand identity and
corporate communication objectives.
Creative Content : Developed ADs for Be a Millionaire campaign, creating culturally relevant content.
The campaign achieved over 10 million total views, significantly increasing brand awareness.
Customer Experience & Loyalty Programs: Enhanced customer loyalty and engagement programs
through strategic partnerships with companies such as Saudi Airlines, Jeeny, Uber, and Panda Retail
Company. Managed the CRM system, contributing to a 2% increase in sales through targeted customer
engagement strategies.

Company industry:
Oil & Gas

Communication & Marketing Manager

May 2021 - October 2023

Zahid Tractor- VOLVO-Renault-Nissan

Jeddah, Saudi Arabia

May 2021 - October 2023

Lead Generation & Prospecting - Identifying and qualifying potential clients through market
research, cold outreach, and networking.
Customer Relationship Management (CRM) - Proficiency in CRM tools will be an add-on, to track
interactions, manage pipelines, and nurture client relationships.
Researching and analyzing marketing trends and competitors
Organizing all corporate events and ceremonies
Managing internal and external communication
Building project plan
Analyzing KPI and writing weekly reports

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Marketing and PR

Digital marketing Specialist

September 2020 - May 2021

20 Dimension Marketing Agency

Jeddah, Saudi Arabia

September 2020 - May 2021

Meeting with clients and understanding their requests to make
a plan that suits their business
Arranging the tasks with other departments to implement
the project in an appropriate way
Giving advise and consultant for many projects
Arranging the budget for each service
Meeting and coordinating with freelancers, influencers and third party agencies
Building the brand identity and profile
Searching for potential clients, providing our services to them and making deals

Company industry:
Marketing

Journalist

January 2019 - January 2020

MAKKAH Newspaper

Mecca, Saudi Arabia

January 2019 - January 2020

rote news articles and press content for various platforms
Created visual content including motion graphics and infographics for key entities such as the G20,
Ministry of Health, and Saudi Tourism Authority
Provided media coverage for major events including Formula 1, Riyadh Season, Red Sea
International Film Festival, and the G20

Company industry:
Journalism

Global Communication Specialist

September 2018 - December 2018

Ministry of Foreign Affairs, KSA Mission of UN,

New York, United States

September 2018 - December 2018

Represented the Kingdom at the UN General Assembly, covering plenary meetings with foreign
ministers and high-level officials
Prepared bilingual reports and drafted press releases for publication across UN channels
Managed communication and coordination with foreign delegations and diplomatic representatives
Organized official visits for foreign ministers and ambassadors, ensuring seamless protocol
Drafted diplomatic cables in multiple languages with accuracy and attention to detail

Company industry:
International Humanitarian Organization

Education

William Paterson University

May 2019

May 2019

Master's degree, Professional Communication: Digital Media

United States

Georgetown University

June 2017

June 2017

Diploma, English as a second language program

United States

GPA (percentage): 90%

GPA (percentage): 90%

Umm al-Qura University

August 2014

August 2014

Bachelor's degree, Mass Communication – Journalism

Saudi Arabia

Skills

Branding
Expert
Branding
Expert
Digital Media
Expert
Digital Media
Expert
Public Relations
Expert
Public Relations
Expert
Communications
Expert
Communications
Expert
Marketing
Expert
Marketing
Expert
graphic designer
Intermediate
graphic designer
Intermediate
English
Expert
English
Expert
negotiations
Intermediate
negotiations
Intermediate
press release writing
Expert
press release writing
Expert
content creation
Intermediate
content creation
Intermediate
events organization
Expert
events organization
Expert
marketing research
Expert
marketing research
Expert
KPI reports
Intermediate
KPI reports
Intermediate
strategic planning
Expert
strategic planning
Expert
Canva
Expert
Canva
Expert
web designing
Intermediate
web designing
Intermediate
increasing revenue
Intermediate
increasing revenue
Intermediate
social media campaign organizer
Intermediate
social media campaign organizer
Intermediate
AI tools
Intermediate
AI tools
Intermediate
video editing
Expert
video editing
Expert
creating marketing calendar
Expert
creating marketing calendar
Expert
team management
Intermediate
team management
Intermediate
public relations
Intermediate
public relations
Intermediate
communication
Expert
communication
Expert
strategic partnerships
Intermediate
strategic partnerships
Intermediate
social intelligence
Expert
social intelligence
Expert
articles writing
Expert
articles writing
Expert
presentation
Expert
presentation
Expert
data analysis
Intermediate
data analysis
Intermediate
Social media calendar
Intermediate
Social media calendar
Intermediate
إدارة علاقات العملاء
Intermediate
إدارة علاقات العملاء
Intermediate
creative Director
Intermediate
creative Director
Intermediate
customer journey
Intermediate
customer journey
Intermediate
خدمة العملاء
Intermediate
خدمة العملاء
Intermediate
production
Intermediate
production
Intermediate
internal communication
Intermediate
internal communication
Intermediate
script writers
Intermediate
script writers
Intermediate
paid media
Intermediate
paid media
Intermediate
الحملات الإعلانية
Expert
الحملات الإعلانية
Expert
تطوير الأعمال
Intermediate
تطوير الأعمال
Intermediate
تصميم مواقع
Intermediate
تصميم مواقع
Intermediate
كتابة المحتوى
Expert
كتابة المحتوى
Expert
تصميم التطبيقات
Intermediate
تصميم التطبيقات
Intermediate
google forms
Intermediate
google forms
Intermediate
influencers management
Intermediate
influencers management
Intermediate
content writer
Intermediate
content writer
Intermediate
AI videos
Beginner
AI videos
Beginner
App notifications
Intermediate
App notifications
Intermediate
vip customers
Intermediate
vip customers
Intermediate
Radio
Intermediate
Radio
Intermediate
تسويق رقمي
Expert
تسويق رقمي
Expert
photographer
Intermediate
photographer
Intermediate
المبيعات
Intermediate
المبيعات
Intermediate
مدير التسويق الرقمي
Expert
مدير التسويق الرقمي
Expert
advertising
Expert
advertising
Expert
business development
Intermediate
business development
Intermediate
App design
Intermediate
App design
Intermediate
media budgets
Intermediate
media budgets
Intermediate
government regulations
Intermediate
government regulations
Intermediate
customer loyalty
Intermediate
customer loyalty
Intermediate
media coverage
Intermediate
media coverage
Intermediate
brand management
Intermediate
brand management
Intermediate
account executive
Intermediate
account executive
Intermediate
مدير تسويق
Expert
مدير تسويق
Expert
motion graphics
Intermediate
motion graphics
Intermediate
account manager
Intermediate
account manager
Intermediate
salex executive
Intermediate
salex executive
Intermediate
الصحافة
Intermediate
الصحافة
Intermediate
customer relations management
Intermediate
customer relations management
Intermediate
صناعة المحتوى
Expert
صناعة المحتوى
Expert
الاذاعة و التلفزيون
Intermediate
الاذاعة و التلفزيون
Intermediate
إدارة الإعلانات
Expert
إدارة الإعلانات
Expert
العلاقات العامة
Expert
العلاقات العامة
Expert
إدارة حسابات السوشيال ميديا
Intermediate
إدارة حسابات السوشيال ميديا
Intermediate
ادارة المشاهير و المؤثرين
Intermediate
ادارة المشاهير و المؤثرين
Intermediate
مدير الاتصال و التسويق
Expert
مدير الاتصال و التسويق
Expert
الذكاء الاصطناعي
Intermediate
الذكاء الاصطناعي
Intermediate
Sales
Intermediate
Sales
Intermediate
Digital Marketing
Expert
Digital Marketing
Expert
Marketing
Expert
Marketing
Expert
Journalism
Expert
Journalism
Expert
Design
Expert
Design
Expert
Communications
Expert
Communications
Expert
BRANDING
Intermediate
BRANDING
Intermediate
BUSINESS ACQUISITION
Intermediate
BUSINESS ACQUISITION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE
Intermediate
INTEGRATED MARKETING COMMUNICATIONS
Intermediate
INTEGRATED MARKETING COMMUNICATIONS
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
STRATEGIC MARKETING
Intermediate
STRATEGIC MARKETING
Intermediate
Government Relations
Intermediate
Government Relations
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Management
Intermediate
Management
Intermediate
Administration
Intermediate
Administration
Intermediate
BRAND POSITIONING
Intermediate
BRAND POSITIONING
Intermediate
DIGITAL MEDIA
Intermediate
DIGITAL MEDIA
Intermediate
NEW BUSINESS DEVELOPMENT
Intermediate
NEW BUSINESS DEVELOPMENT
Intermediate
PUBLIC PRIVATE PARTNERSHIPS
Intermediate
PUBLIC PRIVATE PARTNERSHIPS
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Native Speaker
Spanish
Beginner

Training and Certifications

Certifications
Professionalism in the Media Sector
May 2014
“Content Marketing course
Nov 2017

Hobbies

  • designing
  • learning languages
  • traveling
  • Cocking
  • hiking
  • video editing
  • sport
  • Digital Arts