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Nosheen  Malik,  Workforce Specialist (HR Manager – Workforce Management)

Nosheen Malik

Workforce Specialist (HR Manager – Workforce Management)·Etisalat

United Arab Emirates

Bachelor's degree, Human Resources

Work experience

Total years of experience: 18 years, 8 months

Workforce Specialist (HR Manager – Workforce Management)

August 2023 - June 2026

Etisalat

Abu Dhabi, United Arab Emirates

August 2023 - June 2026

Led and developed a team of six HR professionals, strengthening capability, accountability and service delivery across eight business
units supporting 900+ employees, partnering with Directors and Vice Presidents on workforce planning and HR strategy.
• Served as the primary HR Business Partner to Finance, Operations, and Engineering leadership, translating business unit
priorities into workforce plans that shape annual headcount and budget decisions.
• Led annual manpower planning, headcount forecasting, and workforce budgeting in partnership with Finance, directly informing
executive resourcing decisions.
• Delivered 70% workforce growth while maintaining full compliance with UAE Labour Law and internal governance
requirements.
• Built a Power Apps-based HRIS with automated dashboards and workforce reporting, replacing manual tracking and improving
leadership visibility into workforce data.
• Managed the full employee lifecycle, including recruitment, onboarding, compensation, employee relations, compliance, payroll
coordination, and offboarding, while maintaining continuous audit readiness.
• Designed and implemented an employee relations framework that enabled managers to resolve 90% of workplace concerns at
business unit level, reducing escalations to Group HR by 60% while strengthening manager capability and employee experience.
• Led Emiratization strategy, succession planning, and organizational design while serving on interview panels for senior
engineering and leadership appointments.
• Partnered with senior leadership during organizational change initiatives, aligning workforce structures, communication and
people strategies with evolving business priorities.
• Supported employee engagement initiatives and manager capability programs that strengthened employee experience and
workplace culture.

Company industry:
Telecommunications
Job role:
Information Technology

HR Manager

November 2014 - April 2023

Hilong Group

Karachi, Pakistan Hybrid

November 2014 - April 2023

Acted as the sole HR decision-maker across UAE and GCC operations, building HR infrastructure from the ground up for a workforce
scaling past 1, 000 employees, and led a team of 8 HR professionals.
• Set HR strategy and structure across multi-country operations, aligning people plans directly with senior management's business
objectives.
• Built annual manpower plans and workforce budgets from scratch, driving effective resource utilization and cost control across
all business units.
• Led an enterprise-wide shift from manual HR processes to digital workflows, improving operational efficiency and reporting
accuracy.
• Developed a self-service HR app for 1, 000+ field employees, transforming how a dispersed workforce accessed HR services.
• Directed workforce planning and end-to-end recruitment across engineering, drilling, manufacturing, and field operations,
cutting specialist role lead times by 30 days.
• Governed payroll, EOSB, immigration, labour documentation, and regulatory compliance with zero compliance breaches over
nine years.
• Introduced leadership coaching, succession planning, and performance management frameworks that strengthened
organizational capability and improved retention.
• Partnered with HSE leadership to achieve 100% completion of mandatory employee training and certification requirements.

Company industry:
Oil & Gas
Job role:
Oil and Gas

talent acquisition specialist

July 2008 - September 2014

KS Drilling

Dubai, United Arab Emirates

July 2008 - September 2014

• Spearheaded multi-country recruitment operations across the GCC, achieving high-volume and specialist hiring in complex environments.

• Directed full-cycle recruitment processes, enhancing onboarding experiences to improve new hire retention.

• Empowered hiring managers by implementing structured interview and assessment practices, resulting in more effective talent selection.

• Collaborated with HR teams to streamline operations, facilitating recruitment, onboarding, and employee relations.

• Oversaw visa and work permit documentation, ensuring compliance and smooth travel arrangements for employees.

• Maintained accurate employee records, contributing to efficient HR operations and data management.

• Developed strong relationships with stakeholders to support organizational talent needs and foster a positive workplace culture.

Company industry:
Oil & Gas

hr assistant

July 2007 - June 2008

Pakistan Oil Field Limited

Islamabad, Pakistan

July 2007 - June 2008

• Streamlined employee file management to enhance data accuracy and accessibility, supporting efficient HR operations.

• Processed documentation meticulously, ensuring compliance with company policies and legal regulations.

• Coordinated and facilitated training programs, contributing to employee development and engagement initiatives.

• Assisted in the recruitment process by organizing candidate information, improving the talent acquisition workflow.

• Collaborated with HR team members to implement best practices in employee onboarding and retention strategies.

• Developed strong relationships with employees, fostering a positive workplace culture and enhancing overall team performance.

Company industry:
Oil & Gas

Education

University of The Punjab

June 2007

June 2007

Bachelor's degree, Human Resources

Pakistan

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Skills

Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
MS Office tools
Expert
MS Office tools
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Word
Expert
Microsoft Word
Expert
HR Strategy
Expert
HR Strategy
Expert
PAYROLL PROCESSING
Expert
PAYROLL PROCESSING
Expert
AUDITING
Expert
AUDITING
Expert
BENEFITS ADMINISTRATION
Expert
BENEFITS ADMINISTRATION
Expert
BUDGETING
Expert
BUDGETING
Expert
DELIVERY
Expert
DELIVERY
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
Live Reporting
Expert
Live Reporting
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Training and Development
Expert
Training and Development
Expert
Oracle ERP
Expert
Oracle ERP
Expert
Oracle HRMS
Expert
Oracle HRMS
Expert
Compensation and Benefits
Expert
Compensation and Benefits
Expert
Dashboards
Expert
Dashboards
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
MS Office tools
Expert
MS Office tools
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Word
Expert
Microsoft Word
Expert

Social profiles

Languages

English

Expert

Urdu

Expert

Arabic

Intermediate