Nouf Melebari

• Lead quality, governance, and regulatory compliance operations for the Training Academy in
alignment with GACAR regulations, international standards, and organizational policies.
• Establish departmental strategy, governance frameworks, KPIs, and risk management controls
to strengthen operational performance and compliance oversight.
• Lead the full redevelopment and governance enhancement of the Training Manual, resulting in
the first regulator-approved manual by GACA and two subsequent approved versions.
• Direct internal audits, spot checks, inspections, and compliance monitoring activities to
strengthen operational controls and minimize non-compliance risks.
• Lead competency mapping, CBTA alignment, and career progression framework initiatives for
operational positions across the organization.
• Coordinate the implementation of real-time training analytics dashboards integrated with SAP
systems to enhance reporting accuracy, performance visibility, and decision-making
capabilities.
• Lead statistical analysis initiatives to evaluate simulator-based training effectiveness and
support data-driven operational improvement strategies.
• Lead workforce capacity planning initiatives to ensure instructor availability, operational
continuity, and training stability during turnover and peak operational demand.

• Established the Quality Management System (QMS) and developed governance-controlled SOPs,
workflows, and operational procedures for the Training Academy.
• Led internal and external audits including GACAR 151, GACAR 68, ISAGO, ISO 9001:2015, and
customer airline audits across multiple operational stations.
• Managed CAPA processes, audit findings, and non-conformities to strengthen compliance
readiness and governance effectiveness.
• Updated and enhanced the Training Manual in alignment with regulatory requirements,
international standards, and industry best practices.
• Directed instructors qualification and compliance processes in accordance with GACAR 151.51
requirements.
• Conducted operational risk assessments, quality assurance checks, and governance reviews to
minimize regulatory exposure and improve operational performance.

• Led annual internal audit programs to strengthen compliance, operational controls, and quality
management practices across organizational departments.
• Managed internal audit activities, audit documentation, non-conformity tracking, and corrective
action follow-up to support continuous improvement initiatives.
• Supervised and guided a team of auditors to enhance audit effectiveness, reporting quality, and
compliance monitoring processes.
• Conducted quality assurance reviews, SOP evaluations (+200), and governance assessments
across multiple operational functions.

• Managed compliance activities related to ISO 27001 and ISO 20000 standards, ensuring
alignment with organizational policies and governance requirements.
• Developed audit documentation, governance records, and process improvement
recommendations to support compliance readiness.
• Established and led annual internal audit programs for the IT sector to strengthen governance
practices and operational accountability.

• Supported the initiation and implementation of ISO 20000 certification activities within the IT
Department, including audit preparation and compliance documentation.
• Participated in internal audits and compliance reviews to ensure adherence to information
security and IT service management standards.
• Managed bilingual documentation, official communications, and governance-related records to
support operational coordination and stakeholder engagement.