Nouhaila Lachehab

Provided executive-level administrative support,
including calendar management, meeting
coordination, and professional correspondence.
Processed Dubai Land Department and Trakhees
compliance documentation, ensuring adherence to
RERA regulations and company procedures.
Coordinated the full property transaction lifecycle,
from client document collection through to post
exchange follow-up.
Managed financial administration, including expense
tracking, payment reminders, and monthly
reconciliation support.
Established operational processes for the Dubai office
and facilitated broker registrations with over 15
developer agencies.
Managed social media platforms for White Bricks
Real Estate, creating engaging content, handling
customer interactions, and enhancing brand visibility
across digital channels .
Maintained strong relationships with clients, brokers,
and developers, ensuring efficient communication
and high service standards .

Managed front desk operations and welcomed clients and
visitors professionally.
Answered incoming calls and handled customer inquiries
efficiently.
Scheduled appointments and coordinated meeting
calendars.
Maintained office filing systems and organized documents.
Provided general administrative support to management
and staff.
Assisted in data entry, record keeping, and email
correspondence.
Ensured smooth daily office operations and customer service
support.

Handled inbound and outbound calls, assisting
customers with inquiries and resolving complaints
Provided product and service information in a
professional manner
• Maintained high customer
satisfaction ratings through effective communication
Processed requests, documented client feedback, and
escalated technical issues when required
Developed strong problem-solving and multitasking
skills in a fast- paced environment

Greet customers in a friendly and professional manner
Operate POS systems Point-of-Sale) and register sales
Issue receipts, refunds, or change to customers
Count money in the cash drawer at the beginning and
end of shifts
• Process returns and exchanges according to
company policies
◦ Balance the cash register and report
any discrepancies
Scan items, bag merchandise, and ensure pricing is
correct
Assist customers with inquiries, product information, and
locating