Senior Secretary
Hamad General Hospital
Total years of experience :4 years, 1 Months
for Endocrinology /Diabetes Department -Medicine, my main connection with Head of section and physicians.
My responsibilities as following:
. Word processing
. Spreadsheet
. Presentation
. Document Management
. Time arranging for the head of Department
. Calendar & Docketing
Transcription
Desktop Publishing
Conferencing & meeting agenda and writing mentis
Registration for the exams and collecting the fees
Finishing recruitment documents before sending to the HR
Attending the meeting, workshop and activities arrange for it by booking sending invitations for local and national visitors
Recycling emails and monitor Head of section emails and calendar
Apple to learn more qualifications
preparing for audit visit.
Team work
Summaries have the ability to perform secretarial work of the completion of correspondence, archiving, scheduling appointments, preparation of books, letters, speeches and Preparation of monthly report necessary to the management.
Distinct
. Organizing business meetings and appointments
. Working with executives on daily tasks, projects, tenders and Auto requisitions.
. Attending meetings to finalize main projects and outstanding and un-solving issues.
. Researching and presenting information
. Organize and arrange tender bonds
. Following payment with finance and invoices.
. Dealing with banks, checking swifts and online statements, taking over the daily payments, follows up on facility management matters.
. Review the contracts.
. Assist my staff in any issues during my manger leave.
. Create Excel sheets, power point presentations, Word documents, letters, invoices, purchase orders, receipts, and more.
. Attend meetings and take the minutes of meeting.
. Customer assistance :Contact the venders directly and assist them with finalizing all issues, respond promptly to customer inquiries
. Mailing and contacting the company's customers
. Providing systemized solutions for troubles.
. Coordination and booking for boat trips, yacht charters, and water fun activities
. Administration support: Reception relief
. Dealing with correspondence and writing letters
. Organizing and attending meetings
. Dealing with incoming emails, faxes and post
. Producing documents, briefing papers, and reports
. Preparing presentations
. Daily reports for all payments
. Receiving and replying on phone calls and emails
. The authorization person to inter all ERP requisition .
- Deal directly with customers either by telephone, electronically or face to face
- handle and resolve customer complaints
- obtain and evaluate all relevant information to handle inquiries and complaints
- perform customer verifications
- Process orders, forms, applications and requests
- Direct requests and unresolved issues to the designated resource
- manage customers' accounts
- keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- manage administration
- communicate and coordinate with internal departments
- follow up on customer’s requests
Current Position :
I joined Ezdan Holding Group on 8th of Dec. 2013 as IT secretary, my current job include all following responsibilities:
1. Responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.
2. Type, word process, format, edit, revise, proofread, and process a variety of documents
and forms including reports, correspondence, memoranda, agenda items and reports, agreements, technical and statistical charts and tables, and other specialized and technical materials from rough draft dictation, modified standard format, and brief verbal instructions; develop, revise, and maintain standardized and master documents; compose correspondence, report and informational materials; assist in designing and producing informational handouts; copy, disseminate and post documents and information as appropriate.
3. Maintain calendar of activities, meetings, and various events for assigned staff; coordinate activities and meetings with other departments, the public, and outside agencies; coordinate and arrange special events as assigned.
4. Coordinate, make, process, and confirm staff travels arrangements; arrange for transportation and accommodations for travel, check and processes expense claims.
5. Maintain accurate and up-to-date office files, records, and logs for assigned areas; develop,
prepare, and monitor various logs, accounts, and files for current and accurate information including manual and computer logs of documents processed.
6. Compile, prepare, and enter data into a computer from various sources including
accounting, statistical, and related documents; create and maintain computer based tracking information and reports including assigned databases, records, and lists; create standard statistical spreadsheets; input corrections and updates; verify data for accuracy and completeness.
7. Assist in assembling and preparing the annual budget for area of assignment; monitor expenditures against budget; prepare purchase requisitions and requests for payment.
8. Monitor inventories of supplies and materials; prepares purchase requisitions and requests for payment.
9. Serve as liaison between assigned office and the general public, company staff, and outside
groups and agencies; provide information and assistance as appropriate; explain programs, policies, and activities related to specific program area of assignment; receive office and telephone callers; calendar appointments; respond to complaints and requests for information relating to assigned responsibilities; refer callers and/or complaints to appropriate City staff for further assistance as needed and/or take or recommend actions to resolve the complaint.
10. Operate a variety of office equipment including a computer, typewriter, switchboard,
copier, facsimile machine, and adding machine; utilize various computer applications and software packages.
11. Participate with special projects as assigned; assist in planning, coordinating and
Implementing assigned programs and events; assist in monitoring assigned programs.
12. Participate in the collection, compilation, and analysis of information from various sources on a variety of specialized topics related to assigned programs; participate in the preparation of reports that present and interpret data, identify alternatives, and make and justify recommendations.
13. Prepare, process, and maintain time sheets, payroll records, and personnel records for
assigned area.
14. May take and prepare meeting minutes as necessary.
15. Perform related duties as required.
16. Planning after achieving recently the
