Nour Fawaz

• Created a comprehensive booklet for institutional use, improving content accessibility and reducing information retrieval
time
• Developed engaging Instagram stories to enhance the institutions social media presence, increasing follower
engagement
• Updated and maintained the institutions website, streamlining navigation and improving user experience, resulting in an
increase of page views
• Scanned and digitized over 500 books, facilitating efficient record-keeping and broadening digital access for researchers
• Organized and cataloged books within the institution, reducing search times by 40% and improving library operations
• Conducted focused research and compiled data in Excel sheets, improving institutional decision-making processes with
accurate data insights
• Participated in a focus group to gather insights and provide actionable recommendations, contributing to the institutions
strategic planning initiatives

• Supervised daily store operations, ensuring proper stock levels and timely replenishment, resulting in a steady increase in
monthly sales
• Managed a team of 5 employees, assigning roles and providing on-the-job training, improving task completion efficiency
• Streamlined inventory processes by introducing a basic tracking system, reducing stock shortages and overstock issues
• Negotiated with local suppliers to secure beter pricing, cuting procurement costs
• Monitored daily cash handling and sales reporting, maintaining 99% accuracy in recorded transactions.
• Organized in-store promotions and seasonal displays, boosting customer foot traffic during peak periods
• Ensured cleanliness and organization of the store, receiving consistent positive feedback from customers
• Addressed customer concerns promptly, fostering loyalty and enhancing customer satisfaction