Total Years of Experience: 20 Years, 10 Months
May 2010
To Present
Executive Assistant for Head of Banking Abu Dhabi & Head of SWFs
at HSBC Bank Middle East Limited
Location :
United Arab Emirates - Dubai
Job responsibilities:
•Job responsibilities:
*Diary Management, Organizing wide ranges of meetings, functions, lunches, and conferences etc., both at internal & external venues
*Monitor and support assigned bankers participation in their efforts to maintain and update internal databases relating to clients/marketing activity.
*Ensure personal conduct is in line with Group Standards.
*Manage travel within budget and bank policy.
*Organizing calendars and meetings.
*Carefully handling the overseas trips; arrange travel approvals forms.
*Handling staff files and maintaining high levels of confidentiality.
*Effectively managing the day-to-day operations and needs of my line manager.
*Monitoring incoming phone calls and daily itinerary.
*Preparing business expense claims.
*Ordering supplies for the whole team.
*Liasing with other overseas secretaries with regards to their managers visiting to UAE.
*Systematically organized workflow of all incoming and outgoing communications and Documents.
*Handling staff files and maintaining high levels of confidentiality.
*Minimise direct and indirect costs.
•Job responsibilities:
*Diary Management, Organizing wide ranges of meetings, functions, lunches, and conferences etc., both at internal & external venues
*Monitor and support assigned bankers participation in their efforts to maintain and update internal databases relating to clients/marketing activity.
*Ensure personal conduct is in line with Group Standards.
*Manage travel within budget and bank policy.
*Organizing calendars and meetings.
*Carefully handling the overseas trips; arrange travel approvals forms.
*Handling staff files and maintaining high levels of confidentiality.
*Effectively managing the day-to-day operations and needs of my line manager.
*Monitoring incoming phone calls and daily itinerary.
*Preparing business expense claims.
*Ordering supplies for the whole team.
*Liasing with other overseas secretaries with regards to their managers visiting to UAE.
*Systematically organized workflow of all incoming and outgoing communications and Documents.
*Handling staff files and maintaining high levels of confidentiality.
*Minimise direct and indirect costs.
March 2008
To July 2009
Executive Assistant
at Barclays Bank
Location :
United Arab Emirates - Dubai
Supporting Risk Director
Job responsibilities:
•• Diary Management, Organizing wide ranges of meetings, functions, lunches, and conferences etc., both at internal & external venues.
• Travel Arrangement including tickets, accommodation, transfers & visa.
• Liaising with management & staff regarding wide ranges of ongoing matters.
• Receive incoming mail- open, read and decide which items to be prioritized.
• Prepare relevant back-up papers, researched information etc. Draft responses for signature by the Director or others where appropriate.
• Providing the support to the team as appropriate: not only scheduling travel arrangements, diary management as appropriate but also, managing/paying invoices, completing expenses for team, managing holiday/ absence reporting etc.,
• Organize interviews: for candidates applying for roles in the team, and gather interview feedback.
• Undertake a wide variety of administrative duties: like record keeping, maintaining budget figures, expenses etc.
• Initiate and maintain a first class filing system.
Job responsibilities:
•• Diary Management, Organizing wide ranges of meetings, functions, lunches, and conferences etc., both at internal & external venues.
• Travel Arrangement including tickets, accommodation, transfers & visa.
• Liaising with management & staff regarding wide ranges of ongoing matters.
• Receive incoming mail- open, read and decide which items to be prioritized.
• Prepare relevant back-up papers, researched information etc. Draft responses for signature by the Director or others where appropriate.
• Providing the support to the team as appropriate: not only scheduling travel arrangements, diary management as appropriate but also, managing/paying invoices, completing expenses for team, managing holiday/ absence reporting etc.,
• Organize interviews: for candidates applying for roles in the team, and gather interview feedback.
• Undertake a wide variety of administrative duties: like record keeping, maintaining budget figures, expenses etc.
• Initiate and maintain a first class filing system.
August 2005
To February 2008
Personal Assistant to GM Retail Banking
at Emirates Islamic Bank
Location :
United Arab Emirates - Dubai
1-Administrator of the Head of Retail banking office.
2- Managing the correspondence and the daily office operations.
3- Organizing the Head of retail banking Calendar and daily schedule.
4- Managing the Head of retail banking correspondence and receiving, classifying, summarizing the reports from the sub-ordinates within the retail department then submit them to the Head of retail banking..
5-Arranging the meetings, conferences, press releases & interviews with the Head of retail banking.
6-Co-ordinating between the retail banking department and other departments within the Head office of the bank.
2- Managing the correspondence and the daily office operations.
3- Organizing the Head of retail banking Calendar and daily schedule.
4- Managing the Head of retail banking correspondence and receiving, classifying, summarizing the reports from the sub-ordinates within the retail department then submit them to the Head of retail banking..
5-Arranging the meetings, conferences, press releases & interviews with the Head of retail banking.
6-Co-ordinating between the retail banking department and other departments within the Head office of the bank.
December 2004
To August 2005
Customer relations officer & Tour operator
at Arab Link Tourism & Rent a car
Location :
United Arab Emirates - Dubai
Hotel reservations & car rental.
Designing Tourism and Safari programs.
Providing & maintaining high quality service for customers and ensuring their satisfaction.
Receiving & handling customers’ complaints, suggestions or comments.
Billing & following up collections from customers.
Designing Tourism and Safari programs.
Providing & maintaining high quality service for customers and ensuring their satisfaction.
Receiving & handling customers’ complaints, suggestions or comments.
Billing & following up collections from customers.
July 2003
To October 2004
tour operator
at salco travel
Location :
Egypt
Hotel reservations & car rental.
Designing Tourism and Safari programs.
Providing & maintaining high quality service for customers and ensuring their satisfaction.
Receiving & handling customers’ complaints, suggestions or comments.
Billing & following up collections from customers
Designing Tourism and Safari programs.
Providing & maintaining high quality service for customers and ensuring their satisfaction.
Receiving & handling customers’ complaints, suggestions or comments.
Billing & following up collections from customers
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