Associate Director Operations
Roshn
Total years of experience :14 years, 4 Months
Responsible for all procurement and contracting activity in the Middle East
Achieves maximum performance (leverage) by actively using the sourcing network, respectively by bringing local requirements into the global team in order to initiate improvements to the procurement & commodity strategy.
Carry out market analysis to get the best purchasing deals. This involves acquiring goods and services at favorable prices. This role is done by comparing prices of goods from different suppliers, analyzing sales patterns and inventory levels of existing stock, and staying up-to-date on market changes that can affect the supply and prices of goods.
Responsible of the Purchasing team who process the purchase orders in accordance with his organization's policies and procedures.
Manage the procurement team members with daily dashboards to ensure all activities is running as per schedule.
Responsible for all procurement activities for all regional supply-base / assigned customer base
Monthly spend sheet reports and analysis and other regular reports to the demand side that brings visibility on value add and compliance.
Leads the negotiations and the process with suppliers where local solutions are required ensuring lowest total cost of ownership to contribute to the profitability objectives for projects in the markets.
Acts as a single point of contact towards the organization to establish procurement related needs and requirements.
Participates in selected customer meetings including 3rd party content.
Monitors main outsourced goods and services in order to improve efficiency, revenue and reduce total costs.
Quarterly supplier business review in order to strengthen the relationship and prepare for the upcoming deals
Evaluate prospective suppliers as per the company policy and procedure
Attend major trade shows and conference to gather information and get contacts of potential supplier
Analyzing communication objective and developing communication strategies for delivery of corporate culture and business strategy.
Planning execution of strategy to meet the set communication goal throughout the organization.
Responsible for managing the day‐to‐day internal and external communications and marketing activities.
Managing Internal circulars, Press releases content and releases, Monthly internal news letter, Events and Exhibitions.
Planning and organizing pulication and promotion of Siemens material.
Formulating the marketing budget and making the required adjustments.
Ensuring high standard of the communication output and responds to the needs of the target audience.
Accountable for delivering the communication output within agreed budget and timelines.
Involved in building on existing and developing new relationships with media, key decision makers, member organizations and others.
Coordinating the details of events such as conferences, trade shows, sales meetings, business meetings, employee appreciation events and town hall meetings.
Responsible for booking venues, negotiating fees and dishing out invitations.
Analyzing event performance and preparing metrics presentation.
Responsible for setting up booths, demo units, flowers, decorations, and other event décor and vendor payments for the services and material provided for the events.
Major Accomplishments:
1- Applauded for successfully executing the Saudi Health starting from the design to implementation and media coverage for 2014-2015.
2- Instrumental in saving 30% from the assigned event budget by implementing the bidding process.
Responsible for the Contract preparation from profitability till final signature.
Ensure update the system with the warranites and renewed service contracts and preparing weekly invoices and revenue reports.
Follow up the the cost allocations in the P&L
Assigned responsibility of working on new lean processes and projects.
Liaise and coordinating with the Finance, Cash collection, Service & Commercial Managers invoices and the revenue reports on weekly basis.
Responsible the execution of the GEHC customer service contract loading into all applicable processes including modifications to existing contracts.
Maintaining installed database accuracy by supporting field team and external customers.
Resolving technical and process‐related issues arising with field service sales and service, service marketing, and commercial solutions.
Ensuring proper archiving of Contract and Non‐contract documentation (proposal, signed contract), escalating issues in a timely manner.
Providing prompt response to customer for all contract and non contract administrative related questions.
Managing the data collection, mining & report development in a number of areas related to the IB, Contracts database, P&L, and Cash, and Purchase Orders.
Providing support in ad‐hoc analysis, business cases development & contract profitability calculations.
Major Accomplishments:
1- Commended by the Management for minimize the Account Recievable amount by 30% and reducing the account recievable by 40%.
2- Bagged the Expertise award as well as Best proformer Award in 2013
3- Instrumental as Health Ahead Project development Leader in getting the Saudi office to be1st site Certified.
Updating the warranty and the service contracts and handling customer complains.
Responsible for managing 70 Engineers for planning and executing Preventive Maintenance of the Diagnostic Imagining, PACs & Ultra Sound systems across Middle East.
Preparing the weekly performance tracker for the region and escalating issues on timely manner.
Responsible for prioritizing jobs & FSE dispatch to ensure customers satisfaction within Middle East.
Assigned responsibility of planning, assigning, and notifying FSE with clear tracking systems.
Intimating customers a week prior and FSE’s two days prior to the PM.
Ensuring proper archiving of customer Communications & complaints and making Execute courtesy calls across ME region.
Ensuring SC admin work and report are met on time and MUST is updated with real time accurate data.
Major Accomplishments:
1- Successfully completed 100% preventive Maintenance against the target of 90%.
2- Recognized as a Service center Agent of the quarter in 2010