Nourhan Ahmed, financial crime risk analyst

Nourhan Ahmed

financial crime risk analyst

HSBC - United Arab Emirates

Location
Egypt - Cairo
Education
Bachelor's degree, economics
Experience
7 years, 3 Months

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Work Experience

Total years of experience :7 years, 3 Months

financial crime risk analyst at HSBC - United Arab Emirates
  • Egypt - Cairo
  • My current job since February 2023
Customer Service Executive at HSBC
  • Egypt - Cairo
  • December 2016 to November 2022

To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements.

Responsible for relationship building and resolving customer queries and problems in a professional manner.

Take ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.

seller support associate at Amazon
  • Egypt - Cairo
  • January 2020 to July 2021

assisting sellers, merchants and vendors of Amazon in many regions such as UK, Germany, Turkey, Italy, France, and Middle East ( UAE, KSA)

  • March 2013 to

Intermediate level of Conversation Program.
From intermediate to advanced level of general English.
Upper intermediate level of Business English.




Contact

Address 14 st., EL Mounib
City, Zip Code Giza, 11672

at Cairo University
  • Egypt
  • January 2013 to

Member in Model of the Egyptian House of Representatives




English Course
British council

Education

Bachelor's degree, economics
  • at Cairo University
  • July 2016
High school or equivalent, Economics & Political Science
  • at Cairo UniversityCairo University
  • January 2016

Specialties & Skills

BUSINESS ENGLISH
COMMUNICATION SKILLS
COUNCIL
DATA ANALYSIS
DATA ENTRY
MICROSOFT MONEY
MICROSOFT OFFICE
MICROSOFT WINDOWS
ORGANIZATIONAL SKILLS

Languages

Arabic
Expert
English
Expert

Training and Certifications

complaince specialization from university of Pennsylvania (Certificate)
Date Attended:
February 2022