senior technical support specialist
royal commission hospital
Total years of experience :8 years, 1 Months
Provided business-clients with efficient support - Responded to phone calls, emails, and in-person requests.
Worked closely and effectively with vendors to replace/repair defective hardware and software.
Instructed and trained end-users regarding computer literacy.
Collaborated with company staff to optimize working environment and customer service.
Ran routine phone troubleshooting and configuration.
Management Information System Business Administration Information Technology