Floor Supervisor
LAVAL LOUNGE) ACC Group
Total years of experience :13 years, 2 Months
training staff
up selling items
cross selling
briefing
check list
handling customer complaints
quick decision
problem resolved
cleanliness * hygiene
cash reports
p&l reports
Having A PIC LEVEL 11 CERTIFICATE )
raining staff
up selling items
cross selling
briefing
check list
handling customer complaints
quick decision
problem resolved
cleanliness * hygiene
cash reports
p&l reports
briefing staff
check lists
shift changing
follow up the staff requirements
cleanliness
raining staff
up selling items
cross selling
briefing
check list
handling customer complaints
quick decision
problem resolved
cleanliness * hygiene
cash reports
p&l reports
training staff
up selling items
cross selling
briefing
check list
handling customer complaints
quick decision
problem resolved
cleanliness * hygiene
cash reports
p&l reports
in bond
out bond
all document handling
mobile sales
product knowledge
sales targets
fast moving items
first in
first out
customer services
prepaid lines
post paid lines
best service for customer
after sale responding
calls
bill payments
promoting new products
new post paid promotions
out promotions
customer care always
EDUCATIONAL QUALIFICATIONS •G.C.E. O / L Examination Completed – G.C.E. A/L PASSED