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Odinaka Obiagbowasi , Waiter & Customer Service Attendant

Odinaka Obiagbowasi

Waiter & Customer Service Attendant·Eko Hotels & Suites,

Nigeria

High school or equivalent, Arts And Social Sciences

Work experience

Total years of experience: 9 years, 6 months

Waiter & Customer Service Attendant

March 2022 - Present

Eko Hotels & Suites,

Lagos, Nigeria

March 2022 - Present

• Served food and beverages to up to 80 guests per shift in a fast-paced hotel restaurant
environment
• Maintained cleanliness and hygiene standards in dining areas before and after service
• Handled guest complaints professionally, achieving consistent positive feedback
• Assisted in stock-taking and restocking of kitchen supplies and dining items
• Trained 3 junior staff members on service standards and table etiquette
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Waiter / F&B Server

January 2021 - January 2024

Hospitality Establishment

Lagos, Nigeria

January 2021 - January 2024

• Greeted and seated guests, presented menus, and took accurate food and beverage orders
• Served meals and drinks promptly while maintaining high standards of cleanliness and
presentation
• Handled guest complaints professionally and escalated issues to supervisors when needed
• Maintained knowledge of menu items and daily specials to assist and upsell to guests
• Worked full 7-10 hour shifts in a high-volume, fast-paced restaurant environment
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

General Cleaner / Facility Attendant

January 2020 - January 2022

Greenfield Cleaning Services,

Lagos, Nigeria

January 2020 - January 2022

• Cleaned and maintained offices, restrooms, and common areas across 5 client sites
• Operated cleaning equipment including floor polishers and industrial vacuums
• Ensured compliance with hygiene and safety protocols at all times
• Reported maintenance issues to supervisors, reducing downtime for clients
Company industry:
Facilities & Property Management

Security Guard

January 2019 - January 2021

Security Services Company

Lagos, Nigeria

January 2019 - January 2021

• Monitored premises and controlled access to ensure the safety of staff and guests
• Conducted regular patrols and reported incidents promptly to management
• Maintained a professional, calm presence in high-pressure situations
Company industry:
Private Security Services
Job role:
Security

Security Guard

January 2018 - December 2019

Securex Nigeria Ltd,

Lagos, Nigeria

January 2018 - December 2019

• Monitored access points and maintained order at a commercial shopping complex
• Conducted hourly patrols and documented incidents in daily logbooks
• Collaborated with police during emergencies and reported suspicious activity promptly
Company industry:
Private Security Services

Cleaning / Housekeeping Attendant

January 2017 - January 2019

Facilities Services

Lagos, Nigeria

January 2017 - January 2019

• Cleaned and maintained guest rooms, lobbies, and public areas to a high standard
• Restocked supplies and reported maintenance issues to supervisors
• Ensured compliance with hygiene and sanitation standards at all times
Company industry:
Facilities & Property Management

Education

City comprehensive secondary school

June 2022

June 2022

High school or equivalent, Arts And Social Sciences

Nigeria

Completed secondary school education with focus on Arts and Social Sciences

Skills

FACILITY MANAGEMENT

Intermediate

HOSPITALITY

Intermediate

HOUSEKEEPING

Intermediate

PROFESSIONALISM

Intermediate

CLEANLINESS

Intermediate

CUSTOMER SERVICE

Intermediate

HOUSE CLEANING

Intermediate

Table service

Intermediate

Food & Beverage Service

Intermediate

Guest Relations

Intermediate

Housekeeping Operations and Management

Intermediate

Teamwork

Intermediate

waiter

Intermediate

Cleaning

Intermediate

Clean Rooms

Intermediate

Security

Intermediate

Guarding

Intermediate

Safety

Intermediate

Food Service

Intermediate

Management

Intermediate

Bartending

Intermediate

Hotels

Intermediate

Languages

English

Intermediate

Training and Certifications

Certifications
Certificate in graphic and web design Anambra Level Up skills

Hobbies and interests

football, cooking, community service, traveling.

Consistently received positive guest feedback and commendations for excellent table service at Eko Hotels & Suites Trained 3 junior staff members in hospitality service standards and dining etiquette Maintained zero safety incident record during 18-month tenure as Security Guard at Securex Nigeria Ltd completed and Awarded certificate in LevelUp Anambra Digital Skills by Wootlab Foundation (2023).