Social Media Specialist
Social Eyez
مجموع سنوات الخبرة :13 years, 0 أشهر
- Creating suitable content that walks hand in hand with the client requirement and suits the nature of different social media platforms (Facebook, twitter, youtube, linkedIn, etc…)
- Following all communication activity, regionally & locally and understand the campaign platforms & objectives.
- Manage and implement engagement on designated social media channels for selected clients as per pre-defined strategy
- Creating, managing and growing client’s presence through twitter, facebook, instagram and other strategically relevant online platforms.
- Monitor trends in social media tools, trends and applications, also appropriately apply that knowledge to increase and develop the social media department.
- Advise the development team of possible improvements to the sites and bugs
- Work with the analytics department to monitor & measure campaigns
- Create effective ways to generate, maintain & communicate proactively to clients’ issues online.
- Attending industry events and planning meet ups for client community.
- Generate Buzz
- Gathering requirements from stakeholders as well as from other resources such as websites & documents
- Consulting with identified colleagues to define requirements and clearly articulate business situations that require technical solution.
- Analyze gathered requirements to meet IN4MA’s product; IN4ACTWARE
- Effectively communicates relevant project information to superiors
- Resolves and/or escalates issues in a timely fashion.
- Manage, handle and configure clients’ accounts
- Maintain a high degree of customer/client satisfaction while working on assigned projects
- Detect technical bugs on the client side of the system and report these bugs to developers
- Demonstrates the ability to ‘think outside the box’ while identifying potential problems and developing creative solutions.
Promote and sell Field Marketing solutions that stick in the memory of the audience whether it is direct marketing, promotions, field force, Merchandising or any medium that is required to reach the target audience in the field.