عدي الضباعين

- Develop and enhance new functionality
- Configure ATM screens and prepare ATM flow charts
- Database administration
- Handle various CR’s related to system BUGs/ Defects.
- Prepare AB GCC Test Environment for ATM system v.6.3.1
- Prepare AB GCC Development Environment for ATM system v.6.3.1
- Upgrade AB Jordan Test Environment for ATM system v.6.3.1
- Participate in several UAT and SIT for OpeN/2 v.6.3.1 upgrade.
- Participate in Post Go Live PIR
- Enhance CRM/ATM integration Package
- Give training for the new employees on Oracle Database / OpeN/2 / AIX 6l / Toad For Oracle 10 / Paragon ATMulator


Projects :
- ATM Reports v.6.3.1 Project
Create 162 reports for ATM system using crystal report 11
- ATM Outage Report Project
Create an outage report for the AB ATM Network of 170 ATM Machine,
Monitor all ATM Machines, Switches And HSM Devices
- Participate in OpeN/2 V.6.3.1 gateway major upgrade.

- Customized the application creating workflows, business services, custom buttons using Siebel eScript and implemented other declarative alternatives like User properties and data validation methods.
- Created Custom business services, Siebel EAI Business Services, Integration objects, EAI Data Mapper, XML Converter and I2E, Oracle Loader to synchronize Account & Billing data in external systems
- Integrated Siebel with external Banking system through I2E middleware using EAI and COM object Transport, Integration objects using EAI Business Services.
- Administration activities migrating the repository from development to testing environment, and assisting the production support team during deployment activities
- Configured and customized the Applets, Views, Screens, Business Components and Business Objects through Joins, Links, MVGs and MVLs
- configuring State Model and worked in configuring List of Values, Pick Lists (Static & Dynamic), Toggles and Drilldowns
- Extended the Siebel tables through Custom tables and columns and created User keys and Indexes
- Implemented EIM best practices in mapping Siebel data with external data through EIM tables and implemented Siebel Alerts in EIM Delete and Merge jobs to avoid conflicts
- Worked with data import / export and integration with legacy systems. Modified and designed batch jobs to import / export data between Siebel database and legacy systems
- Involved in Data Mapping for loading the Legacy data and prepared complex SQL queries, configured and optimized configuration (.IFB) files to run EIM job for data load
- Prepared the EIM jobs integrating with the external system for bulk import of data
- Using SQL plus database application tool wrote complex SQL queries against other Legacy Systems to retrieve data and validate it for Siebel Import process
- Worked with the Production support team to resolve the issues and with the implementation teams for successful SRF fixes on Test and production environments
- Data base administration, maintenance and fixes Under AIX environment.
- SSIS packages building to transfer / transform data from legacy systems into Siebel database
- Command line Siebel Scripts and components administration.
- Installation & removing of Siebel server, Siebel client component

Projects :
- PCI/DSS
Using Siebel native encryption algorithm RC2 56 with data bulk import during the EIM process to encrypt the credit / debit card information from any un-authorized access to database or physical storage server.
- Integration
Building specified work flows to integrate several banking services to become real-time (online) transactions which effective directly to the core banking system through secure communication line.
- Phase II & Phase III Siebel Turn Over
Turning Siebel CRM financial services into a complete banking system,
o Financial service request
o Cards operation service requests
o Account operation service requests
o Core banking AS400 (Equation) integration
o CAMs - ATM integration
o Phone banking integration

- Running the company into a successful business center.
- Achieving the sales and income target and more …
- Supervising the sales and marketing teams, leading them to the success and ultimate profit of the company
- Open new business, introducing new products, contracting with new importers to be the first time into Jordanian market (Taiwan, china, Italy, …)
- Turning over the show room to become the most enhanced showroom in the business field
- Creation of the maintenance department, to maintain all our products inside of our offices instead of sending them to the source country (shorter time and less maintenance fees)

- Developing A-Z inventory system (multi-companies / multi-stores)
Using oracle 9i database with oracle 6i forms/reports builder
- Application side troubleshooting and testing
- Database troubleshooting and design testing
- Reports development upon higher management request.
- Bug fixing, defect resolution
- Database administration
- Network administration
- Servers’ administration.