Sales Coordinator
Al Nimr Steel Trading LLC
Total years of experience :16 years, 7 Months
Responsible for accurate quotation process from initial receipt of inquiry until quote is submitted to the customer.
Strictly meet customer deadlines related to the quotation.
Respond to customer’s inquiries or sales assistance while sales manager or senior sales executive are out of the office.
Follow up with the customer on quotation feedback.
Responsible for receiving and reviewing files provided by the customer.
Checking availability of the materials from the respective store in charge.
Process sales order and various pro-forma invoices to customers.
Maintains & monitor the pending orders of the respective sales person.
Prepare purchase order to local supplier/vendor and follow up for delivery.
Track sales orders to ensure that materials are scheduled and delivered on time.
Developed and sustained relationships with potential and existing clients by providing effective administrative support.
Resolving any sales related issues with the customers.
Working closely with Sales Manager and Senior Sales Executive.
Responsible of answering the front reception desk as well as handling all Administrative tasks for the office and perform General Administrative duties.
Route calls to appropriate staff.
Arranging couriers and deliveries.
Manage outgoing and incoming fax message and distribute to persons/departments concerned.
Manage stationery request and daily attendance reports for payroll purposes.
Ensures manual and system Delivery Notes are matched.
Prepares and checks Invoices.
Responsible for the accuracy and timely processing of Bank Deposit Entry.
Reconciles bank statements.
Process timesheets and overtime for Labor’s monthly salary.
Performs other duties assigned by the General Manager and Accounts Department.
Answer inbound calls across the United States and Canada as well as assist customers who have specific inquiries.
Responsible for all sales activities in assigned accounts.
Build customer’s interest in the products offered by the company.
Identify and resolve client concerns.
Provide customer service of the highest level.
Present and sell company services to current and potential clients.
Prepare action plans and schedules to identify specific targets and to project number of contacts to be made.
Create proposals to be send to the clients.
Follow up on new leads and referrals.
Participate in marketing events such as seminars and trainings.
Provide on-the-job training to new sales employees.