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ohoud saleem, Corporate Relationship Manager

ohoud saleem

Corporate Relationship Manager·Sela

Saudi Arabia

Bachelor's degree, Xray

Work experience

Total years of experience: 13 years, 8 months

Corporate Relationship Manager

December 2025 - Present

Sela

Jeddah, Saudi Arabia

December 2025 - Present

Conduct in-depth market research to identify strategic partnership opportunities and corporate clients aligned with
organizational growth objectives.
Evaluate potential partners and clients based on strategic fit, market reach, business potential, and mutual value creation.
Initiate and cultivate relationships with prospective partners and corporate stakeholders to expand business
opportunities and strengthen market presence.
Lead commercial negotiations and partnership discussions, securing mutually beneficial agreements that support long
term growth.
Design and manage comprehensive onboarding processes for partners and corporate clients, ensuring seamless
integration, effective training, and early engagement.
Develop and oversee strategic partnership programs, alliances, and business development initiatives to drive revenue
growth and market expansion.
Collaborate with cross-functional teams, including Sales, Marketing, Product, and Operations, to execute partnership
initiatives and deliver exceptional client experiences.
Plan and execute joint marketing campaigns, co-branded initiatives, events, and go-to-market strategies to enhance
visibility and business performance.
Serve as the primary point of contact for key corporate accounts, building trusted relationships with senior stakeholders
and decision-makers.
Perform regular business reviews and strategic account planning sessions to identify client needs, growth opportunities,
and long-term roadmaps.
Develop and implement client retention and engagement strategies through proactive communication, value-added
services, and relationship-building initiatives.
Monitor partnership and account performance through defined Key Performance Indicators (KPIs), prepare reports, and
recommend improvements to maximize results.
Manage contract renewals, account expansions, and revenue growth opportunities while ensuring high levels of client
satisfaction and retention.
Handle client escalations and complex issues with professionalism and urgency, and proactively identify and mitigate
risks to account success.
Contribute to business strategy, product development, and continuous improvement initiatives by leveraging market
intelligence, client feedback, and partnership insights while ensuring compliance with legal and operational standards.

Company industry:
Entertainment

Event Business Planning and Performance Specialist

July 2025 - August 2025

Sela

Jeddah, Saudi Arabia

July 2025 - August 2025

Developed strategic event business plans aligned with organizational objectives while ensuring financial feasibility, and clear
performance targets were established.
Tracked Return on Investment (ROI) metrics for events by analyzing revenue performance and investment outcomes to optimize
future event profitability.
Analyzed event performance data and translated findings into actionable insights to improve efficiency.
Coordinated closely with cross-functional teams to align planning activities and ensure smooth execution from concept
development to final delivery.
Evaluated key performance indicators and financial metrics to assess event success and identify areas for operational and
commercial improvement.
Designed forecasting models that supported budgeting decisions, resource allocation, and long-term planning for multiple
event portfolios.
Monitored live event operations and implemented real-time adjustments to enhance attendee experience and maintain
operational quality.
Collaborated with internal and external stakeholders to define event goals, timelines, and deliverables in alignment with
business priorities.
Prepared comprehensive performance reports and presented analytical insights to senior leadership to support strategic
decision-making.
Led post-event evaluations to capture lessons learned and convert them into actionable recommendations for future events.

Company industry:
Entertainment

Senior Operations Coordinator

August 2022 - June 2025

Sela

Jeddah, Saudi Arabia

August 2022 - June 2025

Oversaw the full operational delivery of major sports and entertainment events, including Yaum Al-Hisab (Riyadh Season 2023),
Knockout Chaos 2024, Ring of Fire 2024, and the 5 vs 5 Championship 2024, ensuring smooth execution across all stages.
Managed end-to-end event logistics, including scheduling, vendor coordination, and on-site readiness to guarantee
smooth operations.
Supervised operational staff and ensured compliance with company standards, procedures, and quality expectations across
all projects.
Implemented process improvements that enhanced operational efficiency, reduced delays, and streamlined execution across
recurring events.
Monitored resource allocation to ensure optimal use of manpower and materials while avoiding operational bottlenecks.
Resolved operational challenges in real time during live events to minimize disruptions and maintain service quality.
Developed standardized operational plans and checklists to improve consistency and execution accuracy across different events.
Liaised with clients, vendors, and internal teams to ensure alignment of expectations and successful project delivery.
Maintained compliance with safety regulations and internal policies to ensure all operations were executed within required standards.
Reported operational performance metrics and provided insights that supported continuous improvement initiatives.

Company industry:
Entertainment

Senior Sales Executive

September 2021 - August 2022

Sela

Jeddah, Saudi Arabia

September 2021 - August 2022

Generated new business opportunities by actively engaging potential clients and building strong professional relationships
across targeted industries.
Negotiated high-value contracts and sponsorship agreements that supported revenue growth and strengthened long-term
business partnerships.
Developed customized sales proposals that clearly aligned event offerings with client objectives and marketing needs.
Maintained relationships with existing clients to ensure retention, satisfaction, and repeat business opportunities.
Achieved and consistently exceeded monthly and quarterly sales targets through structured pipeline management and
strategic outreach.
Conducted market research to identify emerging opportunities, competitor activities, and evolving client demands within
the industry.
Collaborated with marketing, operations, and finance teams to ensure sales strategies were aligned with delivery capabilities.
Presented event packages and sponsorship solutions to corporate decision-makers in a persuasive and solution-focused manner.
Managed Customer Relationship Management (CRM) systems to track leads, monitor sales progress, and maintain accurate
forecasting of revenue pipelines.
Prepared detailed sales reports and performance analyses to support management in evaluating business growth and strategy.

Company industry:
Entertainment

Sales Executive

January 2020 - January 2021

Tawuniya

Jeddah, Saudi Arabia

January 2020 - January 2021

Promoted insurance products and services to individuals and corporate clients while identifying suitable coverage based on
customer needs.
Identified client requirements through structured discussions and recommended appropriate insurance solutions tailored to
risk profiles.
Achieved assigned sales targets by acquiring new clients and maintaining strong relationships with existing customers.
Built long-term customer relationships by providing consistent follow-up and personalized service to encourage retention.
Processed insurance applications accurately while ensuring compliance with company policies and regulatory requirements.
Conducted follow-up communications with potential clients to convert leads into finalized sales and policy activations.
Explained insurance policies, coverage details, and benefits clearly and professionally to support informed decision-making.
Resolved customer inquiries and complaints effectively to maintain satisfaction and strengthen client trust.
Collaborated with underwriting and administrative teams to facilitate smooth policy issuance and documentation processing.

Company industry:
Insurance & TPA

Sales Executive

January 2016 - January 2020

Saudi Enaya Cooperative Insurance Co.

Jeddah, Saudi Arabia

January 2016 - January 2020

Company industry:
Insurance & TPA

Telesales Officer

January 2015 - January 2016

The National Commercial Bank -

Jeddah, Saudi Arabia

January 2015 - January 2016

Company industry:
Banking

Key Account Customer Relationship Officer

January 2011 - January 2014

Bupa Arabia

Jeddah, Saudi Arabia

January 2011 - January 2014

Company industry:
Insurance & TPA

Education

Batterjee Medical College

January 2008

January 2008

Bachelor's degree, Xray

Saudi Arabia

Skills

CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CREDIT
Expert
CREDIT
Expert
INSURANCE
Expert
INSURANCE
Expert
TELEPHONE SKILLS
Intermediate
TELEPHONE SKILLS
Intermediate
TROUBLESHOOTING
Intermediate
TROUBLESHOOTING
Intermediate
ARABIC
Beginner
ARABIC
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
ENGLISH
Beginner
ENGLISH
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
LEADERSHIP
Beginner
LEADERSHIP
Beginner
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
COMPLIANCE REQUIREMENTS
Intermediate
CROSS SELLING
Intermediate
CROSS SELLING
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
STRATEGIC PARTNERSHIP
Intermediate
STRATEGIC PARTNERSHIP
Intermediate

Languages

Arabic

Beginner

English

Beginner

Training and Certifications

Certifications
Data Analysis with Excel
Power BI for Business Intelligence
Artificial Intelligence (AI)
Insurance Foundations Professional Exam (IFCE)