Ola Hany, Full time Chat support agent

Ola Hany

Full time Chat support agent

Creep E store

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Bachelor of Laws - LLB,
Experience
1 years, 0 Months

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Work Experience

Total years of experience :1 years, 0 Months

Full time Chat support agent at Creep E store
  • Egypt
  • November 2022 to October 2023

• Working as Chat Support agent at Creep ecommerce store handling clients messages, comments and complaints about products.
• Adhered strictly to policies and procedures for continued company compliance.
• Managed multiple live chat sessions simultaneously with professionalism and attention to detail.
• Offered detailed advice on product and service benefits.
• Acted as first point of contact for customer issues and queries.

Education

Bachelor's degree, Bachelor of Laws - LLB,
  • at Alexandria University
  • September 2022

Specialties & Skills

CUSTOMER SERVICE
SOCIAL LISTENING
ACCOUNT MANAGEMENT
FOLKLORE
MANAGEMENT
CONTENT MANAGEMENT
WRITING
PROFESSIONALISM
BOOST (C++ LIBRARIES)

Languages

Arabic
Expert
English
Expert