Sales Support Manager
VacAgent
Total years of experience :9 years, 1 Months
-I'm engaged in the processing of new sales leads for our organization.
-Managing of accounts for the processed sales leads.
-Making of outgoing calls in terms of telemarketing of our products and services.
-Handling of Pre Sales and Post Sales Clients.
-Setting up a new account and sign-up process for each client.
-Rendering of total customer satisfaction and quality assurance.
-Handling of pre-sales and post-sales client.
-First point of contact in regards to troubleshooting, bugs and issues.
Setting up new accounts and sign-up process for each client.
-Renewal of expired licenses and due subscription of paid client.
-Total customer satisfaction and quality assurance
-Providing call assistance to clients
-Supporting clients with any technical problems with communications within the organization.
-Providing sales and support in marketing of product and services to clients.
-Taking care of incoming chats, calls and inbound clients in the organization.
Executing of project works, completion of project tasks, creation of Electrical firm in the buying and selling of Electrical materials installation and maintenance. Competence Baseline, PMBOK.
Russian Language.