Olga Krenta

• Developing a solid a trusted relationship between clients and company
• Responsible for handling clients’ accounts
• Focusing on developing and growing sales through E-Commerce portals (Noon.com, Sprii.ae, Mumzworld.com)
• Prepare regular reports of progress and forecast for the senior management

• Responsible for the development and achievement of sales through the direct sales channel
• Focusing on growing and developing existing clients, together with generating new business
• Write business plans for all current and opportunity tender business
• Act as the key interface between the customer and all relevant divisions

• Develop B2B customer accounts
• Direct communication with customers and suppliers
• Prepare company contracts for the clients in accordance with current business conditions
• Work within current business strategies and recognize potential opportunities
• Cooperate with other departments in the company to create an exceptional customer experience and build strong, comprehensive sales programs
• Produce accurate and timely reports that meet the needs of senior management to include the reporting of appointments, calls made and business leads
• Attend Sales events, as required

• Schedule meetings and arrange conference rooms; alert manager about cancelations or new meetings;
• Handle information requests;
• Prepare correspondence and stuff mail into envelopes;
• Arrange for outgoing mail and packages to be picked;
• Prepare statistical reports, Prepare confidential and sensitive documents;
• Help to prepare office budget;
• Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records;
• Maintain hard copy and electronic filing system;
• Sign for UPS/Fed Ex/Airborne packages;
• Coordinate and deliver SMS and email campaigns;
• Create, edit and deliver marketing materials via Instagram, Facebook. Cobone.com, Groupon.com etc.;
• Cooperate with Marketing companies for the PR projects;
• Producing additional marketing communication such as flyers, brochures etc.;
• Preselecting candidates for the job interview;
• Preparing documents for VISA application;
• Licenses applications and renewal

• Ordering and maintaining stationery and equipment;
• Sorting and distributing incoming post and organizing and sending outgoing post;
• Arranging travel and accommodation for staff or customers and other external contacts;
• Liaising with colleagues and external contacts to book travel and accommodation;
• Organizing and storing paperwork, documents and computer-based information;
• Assist in developing promotional events, which focus on increasing the clientele of the SPA
• Receive customer complaints and feedback and direct them to appropriate offices for resolution

• Answer all passenger inquiries/requests in a professional manner;
• Assist in solving passenger complaints or problems and follow up with passengers as required;
• Access computer system to either post charges or payments to passenger accounts. Provide account information to passengers as required/ ensure all accounts are paid before disembarkation;
• Buy/sell foreign currencies and stamps. Cash personal or travelers’ checks as required;
• Assist with passenger cabin change requests;
• Carry out all safety-related duties as assigned;
• Other duties as assigned by Senior Officer

• Organize office operations and procedures;
• Balancing office budgets;
• Arranging travel, meetings and appointments;
• Supervising and monitoring office staff;
• Arranging trainings to staff;
• Review and approve supply requisitions;
• Ensure filling systems are maintained and up to date.