Omar Al-Dweik, Enterprise Solutions Manager

Omar Al-Dweik

Enterprise Solutions Manager

INSIGHT Business Solutions

Location
Jordan - Amman
Education
Bachelor's degree, Applied Science
Experience
15 years, 0 Months

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Work Experience

Total years of experience :15 years, 0 Months

Enterprise Solutions Manager at INSIGHT Business Solutions
  • Jordan - Amman
  • May 2018 to February 2019

Monitor & manage all Enterprise projects
Control the Business unit Expenses & Revenue
Advise Sales Team & supervise project management team

Senior Solutions Architect at Insight Business Solutions
  • Jordan - Amman
  • June 2015 to May 2018

Acknowledge Customer Initial Requirements & Nominate best fit product
Estimate needed time & create scope of work
Design the full system Architecture

Professional Services Manager at Insight Business Solutions
  • Jordan - Amman
  • May 2013 to June 2015

Control scope & maintain Project plan deliverables
Create internal Processes & Procedures
Manage Implementation & Development teams

Senior Functional Consultant (Functional Department Head) at INSIGHT Business Solutions
  • Jordan - Amman
  • December 2010 to May 2013

Supervise all functional Consultants
Document, design and test customization to improve customer needs
Maintain customer satisfaction

Functional Consultant at INSIGHT Business Solutions
  • Jordan - Amman
  • November 2008 to December 2010

Analyse, document, Implement customer needs
Deliver successful end to end projects including all project phases
Troubleshoot resolve after go live support cases

Implemnetor & Assistant Project Manager at Management Consulting & Development (MCD Soft)
  • Jordan - Amman
  • June 2007 to November 2008

Building project plans
Managing team members
Managing data migration

Software Consultant at Management Consulting & Development (MCD Soft)
  • Jordan - Amman
  • September 2006 to June 2007

Analyze customer requirements
Performing business process mapping
Developing and creating Applications, Reports & Customization

System Analyst at General Center For Software Development (GceSoft)
  • Jordan - Amman
  • March 2005 to September 2006

Analyze and understand client's requirements.
Enhance & re-engineering current processes into a new process & features
Train Users

Develper at General Center For Software Development (GceSoft)
  • Jordan - Amman
  • March 2004 to March 2005

Develop new Requirements
Debug & Resolve system bugs
Documenting user manuals & Technical manuals

Education

Bachelor's degree, Applied Science
  • at Applied Science Private University
  • March 2004

Computer science

Specialties & Skills

IT Management
ERP Consultancy
ERP Systems
IT Project Management
PROCESS ENGINEERING
ADOBE GO LIVE
CUSTOMER RELATIONS
DATA MIGRATION
FEATURES
MANAGEMENT
PROJECT PLANNING
REENGINEERING
SOFTWARE DEVELOPMENT
TROUBLESHOOTING

Languages

Arabic
Expert
English
Expert

Memberships

Microsoft
  • MCP
  • January 2009
Microsoft
  • MCTS
  • July 2010
Microsoft
  • MCDS
  • January 2011

Training and Certifications

MCDS Managing Microsoft Dynamics Implementations (Certificate)
Date Attended:
January 2011
Valid Until:
January 2015
MCTS Microsoft Dynamics GP 10 Inventory & Order Processing (Certificate)
Date Attended:
January 2009
MCTS Microsoft Dynamics Retail Management System (Store Operations) (Certificate)
Date Attended:
July 2010
MCTS Microsoft Dynamics GP 2010 Financials (Certificate)
Date Attended:
January 2012
MCP Microsoft Dynamics GP 2013 Financials (Certificate)
Date Attended:
December 2013
MCP Managing Microsoft Dynamics Implementations (Certificate)
Date Attended:
February 2016