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Omar Allam, Analyst and insurance specialist , central insurance department

Omar Allam

Analyst and insurance specialist , central insurance department ·National Bank Of Egypt

Egypt

Bachelor's degree, Banking

Work experience

Total years of experience: 14 years, 1 months

Analyst and insurance specialist , central insurance department

March 2017 - Present

National Bank Of Egypt

Cairo, Egypt

March 2017 - Present

-Insurance on all bank properties, make the necessary studies to choose the best offers for the bank .
-analysis of presentation submitted by insurance companies whether to submit offers by direct order or make a tender and make analysis to choose the best alternative .
- Revaluation of the insurance values on the bank's properties and comparison with the market prices through the construction or inventory sectors in the bank to re-evaluate the insurance value each year or according to the period of insurance in order to avoid any loss .

Company industry:
Banking
Job role:
Banking

Credit Analyst , Small and Medium Enterprises

February 2016 - February 2017

National bank of egypt

Cairo, Egypt

February 2016 - February 2017

-Analyzing feasibility studies presented from customers for financing new/existing investments and ensuring that all requirements available in accordance with bank policies and procedures.
- Preparing credit studies for small and medium enterprise's (SME's) to be reviewed by supervisory functions.
- Recording Customer's credit database on system for supporting speedy and accurate decisions.
- Participating with Credit team in preparing reports and analyzes it on time.
- Ensuring that all conditions and guarantees required by bank was maintained before/within proceeding the credit facility.
- Following the Customer's balances and contacting them for paying their dues.
- Holding appointments with customers and visiting their places for attracting them or following up existing customers.

Company industry:
Banking
Job role:
Banking

Customer Service Representative for Personal Banking and VIP Customers

March 2015 - January 2017

البنك الاهلى المصرى - national bank of egypt

Cairo, Egypt

March 2015 - January 2017

- Building Rapport with the customers and following up their financial requests in a dependable manner, Taking initiative and ownership for putting the customer at the right way.
- Achieving the bank's sales target by cross-selling and marketing products.
- Holding appointments, Contacting and visiting customers for customer's satisfaction and achieving branch targets.
- Advising customers about the best ways to invest their money for raising customer's loyalty to the bank.
- Resolving all customers’ issues for internal customers and attracting new customers that will maximize bank profits.
- Directing customers to update their "Know Your Customer (KYC)" forms in accordance with Central Bank of Egypt (CBE) Regulations and Anti-Money Laundering (AML) procedures.
- Proceeding all managerial, operational and specialized tasks related to opening accounts, issuing/maintaining/cancelling saving certificates, collecting and reviewing all documents received from customers and verifying their signatures, recording personal/car loans, overdrafts, credit cards and all other credit facilities.
- Preparing reports, dashboards and analysis to be prepared for supervisory functions and focusing on marketing plans and to assist them for taking strategic decisions based on very accurate results.
- Meeting deadlines for all tasks assigned by other functions, direct manager or branch manager.

Company industry:
Banking
Job role:
Customer Service and Call Center

freelance senior marketing and administration

November 2010 - June 2013

Freelance

Cairo, Egypt

November 2010 - June 2013

freelance senior marketing and sales make ( events, shows, conference, ushers, organizing )

Marketing plan, organizing, deals . Etc ,

Company industry:
Media Production
Job role:
Management

محاسب - accountant

September 2010 - October 2012

مكتب محاسب قانونى وضرائب - accounting office

Cairo, Egypt

September 2010 - October 2012

-Preparation of financial statements
-Payroll Bank settlement
-Prepares special reports by studying variances; preparing budgets; developing forecasts
-Prepares monthly statements by collecting data; analyzing and investigating

اعداد القيود اليومية
اعداد ميزان المراجعة
اعداد اليومية الامريكية والمجمعة
اعداد القوائم المالية
التدرب على قانون الضرائب - وقانون الضرائب على المبيعات وكيفية اقراره
اعداد القيود اليومية والدورة المستندية باستخدام الاكسل Excel

Company industry:
Accounting
Job role:
Accounting and Auditing

sales and marketing

January 2012 - September 2012

Top Notch

Cairo, Egypt

January 2012 - September 2012

- Preparation data of clients
- holding and organizing events, planning for marketing campaigns, managing media coverage, contracting with ushers

Company industry:
Human Resources Outsourcing
Job role:
Marketing and PR

Education

sadat academy for management

July 2011

July 2011

Bachelor's degree, Banking

Egypt

GPA (point): 2.31 out of 4

GPA (point): 2.31 out of 4

Business administration major Banking with grade Good
View attachment

Skills

Customer Service
Expert
Customer Service
Expert
Training New Employees
Expert
Training New Employees
Expert
Banking
Expert
Banking
Expert
HR Strategy
Expert
HR Strategy
Expert
Human Resources
Expert
Human Resources
Expert
power point
Expert
power point
Expert
excel
Intermediate
excel
Intermediate
computer
Expert
computer
Expert
internet skills
Expert
internet skills
Expert
office word ,
Expert
office word ,
Expert
customer service skills
Expert
customer service skills
Expert
Customer Service
Expert
Customer Service
Expert
Training New Employees
Expert
Training New Employees
Expert
Banking
Expert
Banking
Expert
HR Strategy
Expert
HR Strategy
Expert
Human Resources
Expert
Human Resources
Expert

Languages

English

Intermediate

Spanish

Intermediate

Arabic

Expert

Training and Certifications

Certifications
Certificate principles of banking from egyptian banking institute
Dec 2011
Customer Analytics by University of Pennsylvania on Coursera.
Nov 2015
• Mini MBA in Human resources certificate from Canadian academy for science & technology
Canadian academy for science & technology
Mar 2012 - Jun 2012

Training
customer service ( Retial )
HSBC
Aug 2009