Total Years of Experience: 14 Years, 8 Months
April 2017
To Present
Regional Service Desk Manager
at Oxfam
Location :
Lebanon
April 2016
To March 2017
Regional Lead Information System Specialist
at Oxfam
Location :
Lebanon - Beirut
Regional Lead IS Specialist for MEEECIS Region to support more than 28 office in IT infrastructure and service delivery according to highest standards within emergencies and areas of conflicts
July 2014
To March 2016
Regional IT Officer
at Oxfam GB
Location :
Lebanon - Beirut
-Service desk support for offices located in Middle East & Commonwealth. -Supervise system for logging calls. and system monitoring. -Supervise team of Service Desk technicians. -Administrate Windows Server 2012/2008 roles. -Administrate Lotus Notes Domino -Setup LAN network and infrastructure -Setup wireless network with high security.
February 2012
To June 2014
Technical & Support Manager
at HISP
Location :
Lebanon - Bekaa
design network topologies and supervise installation, train employees to gain new skills, troubleshoot and repair servers and internet links, provide Data Service and Internet Service for different locations
August 2011
To February 2012
Project Manager
at Hajar Exchange
Location :
Lebanon - Bekaa
designed reliable backup system for daily financial operation with recovery contingency plan for emergency crashes, in addition to maintain day to day accounting system for entering data.
June 2009
To June 2011
Network Administrator
at C-SPIKE computer & internet service
Location :
Lebanon - Bekaa
Design network infrastructure and supervise building and installation of systems, and administrating over 750 customer.
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