Spare Parts Sales Specialist
مجموعة العربي
Total years of experience :16 years, 5 Months
- Opens customer accounts by recording account information using
sap program.
- Maintains customer records by updating account information.
- Resolves customers’ problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.
- Recommends potential services to customers after collecting
customer information and analyzing customer needs.
- Prepares service reports to management after collecting and
analyzing customer information
