Operations Manager
Auto Z Automotive Group
Total des années d'expérience :22 years, 7 Mois
Industry: Car Dealer, Rental & Leasing, Repair Service, Parts & Consumables, and Last Mile Delivery Operations ERP Environment: SAP Business One
Leading the operations and teams of below divisions: o After market repair and service centers (Mechanical & Body Repairs) and Insurance o Automotive parts & consumables' trading division o Limousine, and last mile delivery services o Aftermarket service & Fleet management of motorcycles' division
Overall responsibility of P&L of above divisions
Liaison & coordination of HR and Admin requirements
Managing procurement and supplies from local and overseas vendors
Industry: Building Materials, Personal Protection Equipment, and Construction Tools ERP Environment: SAP Business One
Established new Building Materials Division
Managed local and overseas suppliers
Developed & coached sales team members
Acquiring new brands and businesses
Industry: Aftermarket Service, and Project Management ERP Environment: SAP Business ByDesign
Managed the Aftermarket Service Teams in Qatar, Kuwait, Oman, and Bahrain
Recruited & Coached aftermarket service managers & technicians in the region
Design and Build a new tools service center in Jeddah, KSA
Maintained direct Customers' relations
Contributed to the regional net cost productivity increase, leading a healthy repair/profit center
Control over Repair Repetition Frequency, gaining more Customer's trust in the brand
Monthly P&L analysis, plan and manage appropriate actions related to profitability increase
Reporting and communication with regional stakeholders
Managed Auditing and Recertification process as per Swiss Quality System for Qatar's Branch
Industry: Power Tools, Construction Engineering Products
Led the Building Construction team with six Account Managers and QR 27 Mil of target
Developed direct Customers' relations through daily sales visits
Developed and coached the sales team through one to one sessions
Participated in monthly management meetings and business reviews
Prepared and led yearly business planning meetings, and sales targets' setting
Industry: Manufacturing of Precast Concrete Elements and Hollow-core Slabs
Grew the precast sales with average of 15% on the first year
Liaised with local logistics service providers
Participated in monthly management meetings and business reviews
Maintained business relationships with key Customers
Industry: Manufacturing of Concrete Blocks and Paving Stones
Carried out raw materials' and finished products' laboratory testing
ISO Lead Auditor, conducting ISO process audits across all departments and functions
Communication with ISO certification providers
Communications with overseas spare parts suppliers
Managed spare parts regular inventory
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